Summary
Overview
Work History
Skills
Knowledgeareasskillsets
Managerialorotherskills
Timeline
Generic

SIMHA TUMPALA

Hyderabad

Summary

Organized Systems Engineer skilled in developing product testing procedures and monitoring production to maintain quality and efficiency. Frequently commended for creative problem-solving and continuous improvement contributions. Throughout career spanning 15+ years, demonstrated strong aptitude crafting and deploying critical software, overseeing installation security and maintaining complete system effectiveness.

Overview

16
16
years of professional experience

Work History

Lead Systems Engineer

JSP IT Services
10.2020 - 06.2024
  • Analyze user requirements to derive system specifications and ensure that systems will meet business needs
  • Design system architecture and develop detailed system designs that integrate hardware, software, and network technologies
  • Implement system designs, including the installation and configuration of hardware and software components
  • Conduct system testing to validate functionality, performance, and security against defined specifications and requirements
  • Develop and maintain system documentation, including design specifications, user manuals, and technical manuals
  • Collaborate with cross-functional teams, including software developers, network engineers, and project managers, to ensure system coherence and efficiency
  • Monitor system performance, troubleshoot issues, and ensure that systems operate within defined parameters
  • Manage system upgrades and migrations, ensuring minimal disruption to business operations
  • Ensure system security by implementing and maintaining appropriate cybersecurity measures and compliance with relevant standards and regulations
  • Provide technical support and training to users and other engineers to optimize system utilization
  • Participate in the selection of new hardware and software products, assessing their compatibility with existing systems
  • Stay updated with emerging technologies and industry trends to recommend system enhancements and improvements.

System Administrator

LTIMindtree
10.2018 - 09.2020
  • Worked as a dedicated system administrator in the Information Operations department
  • Implemented and monitored user access control methods
  • Problem-solved, diagnosed and corrected systems to ensure functional objectives were met
  • Ensure that all critical IT data remained protected with on-site and off-site copies
  • Worked with user support teams and other staff members to effectively manage and monitor all systems
  • Install, upgrade and monitor software and hardware, monitor data backup and recovery
  • Maintain operating systems, business applications, security tools, email, PCs, local and wide area networking for both hardware and software and mid-range server hardware
  • Regular update on new developments in the technology industry and thus prevent problems and improve systems’ performance to ensure smooth and efficient running of client’s network.

Senior System Engineer

Larsen & Toubro Limited
05.2011 - 09.2018
  • As an internal IT Engineer, responsible for 200+ various IT resources and devices
  • Installing and maintaining different types of Server and Client OS workstations
  • Troubleshooting of the system hardware, peripheral and network
  • Creating and managing Local user accounts and user data management
  • Installing, managing, and updating various software applications, antivirus
  • Installing and configuring Local and Network Printers
  • Hardware and peripheral up gradation as per the requirement
  • IT asset management and coordinating with vendors for AMCs
  • Knowledge on DHCP and DNS
  • Outlook configuration and Troubleshooting’s.

Service Engineer

Diebold Systems Pvt. Ltd
10.2008 - 04.2011
  • Responsible for New Diebold ATM Systems Software installations
  • Responsible to manage Operating Systems related issues, different software installations, DVR and all ATM Modules software’s maintenance in ATMs and office premises both
  • Responsible for handling all ATM affected Modules software and hardware troubleshooting
  • Responsible for handling all internal DVR Installation in ATMs
  • Responsible for handling all Network switches and other hardware issues at ATM Premises
  • To Guide the customers / Custodians Telephonically for any help they require regarding ATM systems hardware & Software application issues.

Skills

  • All windows Server and Client operating systems installations and management
  • Installing, configuring, managing Microsoft Outlook
  • Installations and Implementations of software’s and managing data over the Network
  • Maintenance of Computer, network hardware and peripherals
  • Network and Internet related hardware like modems, switches management
  • Configuring, managing, troubleshooting Local and Network printers
  • Device drivers and other software, firmware installation and upgradation etc
  • System integration, assembling different configurations

Knowledgeareasskillsets

Windows Server 2008 & 2012, Windows 10 & 11, NIC’s, Cabling, Modems, Printers & Scanners, MS Office Suite

Managerialorotherskills

  • Maintaining high degree of Customer satisfaction
  • Guiding, assisting customers telephonically as per the requirements
  • Handle all escalation from customer in order to meet the complete satisfaction

Timeline

Lead Systems Engineer

JSP IT Services
10.2020 - 06.2024

System Administrator

LTIMindtree
10.2018 - 09.2020

Senior System Engineer

Larsen & Toubro Limited
05.2011 - 09.2018

Service Engineer

Diebold Systems Pvt. Ltd
10.2008 - 04.2011

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SIMHA TUMPALA