Matthew Hall
Midland,GA
Summary
Results-driven Supervisor with expertise in sales analysis, promotional planning, and trend forecasting. Proven track record in enhancing customer satisfaction and mentoring teams to achieve operational excellence.
Overview
22
22
years of professional experience
Work History
Supervisor - Merchandiser, LS
Coca-Cola
Columbus, GA
01.2024 - Current
- Conducted regular staff meetings to discuss goals, challenges, and solutions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department of up to 40+ merchandisers, ensuring smooth workflow and timely completion of tasks.
- Trained and mentored team members on daily procedures and best practices.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Sales Supervisor
Coca-Cola
Columbus, GA
10.2018 - 01.2024
- Established strong relationships with 12+ accounts, ensuring high levels of customer satisfaction and retention.
- Implemented best practices for merchandising, resulting in improved product displays and increased sales volume.
- Increased customer satisfaction by addressing and resolving concerns efficiently.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Exceeded sales goals and accomplished business objectives.
Team Lead
Walmart
Columbus, GA
08.2014 - 10.2018
- Trained and mentored new employees, fostering a culture of collaboration and continuous improvement.
- Led team of over 20 employees to achieve operational goals, enhancing efficiency and productivity across departments.
- Managed scheduling and staffing requirements, aligning resources with peak business demands.
- Coordinated inventory management efforts, ensuring optimal stock levels and reducing shrinkage.
Certified Pharmacy Technician
West Central Georgia Regional Hospital
Columbus, GA
08.2012 - 08.2014
- Compounded and dispensed medications accurately to meet patient needs.
- Managed inventory levels, ensuring availability of essential medications and supplies.
- Trained new pharmacy technicians on operational procedures and best practices.
- Stocked, labeled, and inventoried medication to keep accurate records.
Senior Certified Pharmacy Technician
Walgreens
Phenix City, AL
01.2004 - 08.2012
- Supervised daily pharmacy operations, ensuring compliance with safety and regulatory standards.
- Mentored junior technicians in medication preparation and dispensing processes.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Conducted quality assurance checks, maintaining high standards of pharmaceutical care.
Education
BBA - Business Management
Columbus State University
Columbus, GA05-2015
Skills
- Store layout
- Space optimization
- Sales analysis
- Promotional planning
- Trend forecasting
- Profit maximization
Timeline
Supervisor - Merchandiser, LS
Coca-Cola
01.2024 - Current
Sales Supervisor
Coca-Cola
10.2018 - 01.2024
Team Lead
Walmart
08.2014 - 10.2018
Certified Pharmacy Technician
West Central Georgia Regional Hospital
08.2012 - 08.2014
Senior Certified Pharmacy Technician
Walgreens
01.2004 - 08.2012
BBA - Business Management
Columbus State University