Matthew Harper

Goal-oriented employee with 6+ years at Crown. Skilled at diagnosing and repairing material handling equipment, specializing in efficient electrical fault diagnosis and troubleshooting to minimize customer downtime. Achieved 100% preventative maintenance completion over 3 years and generated top "Work from PM" work orders on the team through proactive inspections and repairs. Leveraged technical expertise in a parts sales role to drive customer satisfaction, loyalty, and high-value outcomes ($115K+ single parts sale); strong mechanical aptitude, forklift operation skills, and customer-focused approach. Eager to return to Crown service delivering reliable, high-quality support.