Matthew Harrold
Property Management
Yorktown,IN
Summary
Dedicated and results-driven professional with a proven track record in leadership and management roles. Seeking a challenging managerial or supervisory position where I can leverage my extensive experience to drive operational excellence and enhance team performance. Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help your team achieve company goals.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work History
Storage Manager
Storage Rentals of America
Muncie, IN
09.2021 - Current
- Successfully manage and oversee operations of two storage facilities, ensuring the highest standards of security, cleanliness, and maintenance
- Develop and implement a comprehensive property maintenance program, including regular inspections and weed control
- Efficiently handle customer inquiries, rental agreements, and payments, maintaining a high level of customer satisfaction
- Effectively manage delinquent accounts, utilizing strong communication skills to negotiate and collect outstanding payments.
Gate Guard, Majestic Security
Fishers, IN
04.2021 - Current
- Maintain strict access control at Menards lumber yard, safeguarding valuable assets and preventing unauthorized access
- Implement and enforce security protocols, conducting thorough inspections of all incoming and outgoing materials
- Demonstrate exceptional attention to detail and an unwavering commitment to adhering to security procedures.
Customer Account Representative
Rent-A-Center
Muncie, IN
10.2019 - 11.2020
- Facilitated the delivery of furniture and appliances to customers, fostering strong client relationships through clear communication and exceptional service
- Assumed responsibility for customer accounts, proactively communicating and following up on late payments.
Assistant Manager
Burger King
Muncie, IN
09.2017 - 10.2018
- Supervised evening closing shifts, directing team members in various tasks, ensuring cleanliness, and optimizing operational efficiency
- Managed cash handling, meticulously reconciling registers at the end of each shift
- Consistently delivered outstanding customer service, promptly resolving inquiries and concerns
- Played a pivotal role in training and onboarding new employees, contributing to team development.
Education
Bachelor of Arts - Theater
Ball State University
Muncie, IN 08.2014 - 05.2018
High School Diploma - undefined
Yorktown High School
Yorktown, IN 08.2010 - 05.2014
Skills
Leadership and Management (4 years)Customer Service ExcellenceTeam Supervision and DevelopmentFinancial ManagementProblem Solving and Decision MakingSecurity Protocols and Asset ProtectionMicrosoft Word ProficiencyInventory Management and ControlEffective CommunicationTime ManagementAttention to Detail
Timeline
Storage Manager
Storage Rentals of America
09.2021 - Current
Gate Guard, Majestic Security
04.2021 - Current
Customer Account Representative
Rent-A-Center
10.2019 - 11.2020
Assistant Manager
Burger King
09.2017 - 10.2018
Bachelor of Arts - Theater
Ball State University
08.2014 - 05.2018
High School Diploma - undefined
Yorktown High School
08.2010 - 05.2014