Matthew Hawks
Technical Project Manager
Summary
Technical Project Manager with 5 years of SaaS product experience seeks Project Management position in Technology or related industry. Offers strong emotional intelligence, analytical ability, and servant leadership to build highly effective teams, execute complex deployments and drive client value.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
IT Project Manager
Links Technology Solutions
Schaumburg
03.2023 - Current
- Managed a complex backlog of 30-40+ projects at a time with a total portfolio value of 1.5M
- Created new Project Management materials for small team, which were recognized and used by the entire PMO
- Led deployment of 60 applications in Production for a client, and presented progress to their executive leadership
- Coached team members, completed technical requirements gathering, and executed projects using Agile methodology and focusing on business outcomes
Project Manager
Revenue Pulse
Ottawa
02.2022 - 03.2023
- Managed internal and external stakeholders through effective contract delivery, streamlined processes and use of Agile / Scrum Project Management techniques
- Led integrated Marketing Operations team across 5 time zones for a large client in video game industry, with over 2000 total tasks completed, 15 webinars, and many emails with 4M+ total sends in 2022
- Implemented client Asana instance restructure, improving team productivity and building custom dashboards for project financials analysis
Project Manager
Spillover Software Group
Austin
04.2021 - 03.2022
- Executed delivery of 6 websites, for Texas-based restaurant, with frequent status updates, scope management and clear meeting agendas
- Gathered technical requirements, planned project schedules, alleviated client concerns and analyzed products for quality assurance
- Acted as client trusted advisor to remove roadblocks, change project plans, and guide team through major milestone decisions
Project Manager
AppDynamics Inc
San Francisco
12.2017 - 08.2020
- Consistently held portfolio of 20 - 40 projects of $50- 500k TCV at a time, with average team size of 5-15
- Drove many sales expansions / opportunities through strong relationship building - focusing on customer value, managing constraints and building high-performing teams
- Integrated robust sales-service handovers into project plans, building clear deliverables and facilitating lessons learned sessions to share with PMO leadership and wider organization
- Delivered custom education plans, coached new users, and managed instructor-led training for various technical/business roles, forming foundational product knowledge to ensure project success
Education
Bachelor of Science - Business Administration
Appalachian State University
Boone, NC 03.2013 - 05.2017
Skills
Technical Requirements Gatheringundefined
Additional Information
- Project Management Professional (PMP)
- Certified Scrum Master (CSM)
- Expert in Jira, Asana, Smartsheet, Salesforce, MS Suite and Google Suite
- Some knowledge in CSS/HTML/JS, Tableau, SQL
Timeline
IT Project Manager
Links Technology Solutions
03.2023 - Current
Project Manager
Revenue Pulse
02.2022 - 03.2023
Project Manager
Spillover Software Group
04.2021 - 03.2022
Project Manager
AppDynamics Inc
12.2017 - 08.2020
Bachelor of Science - Business Administration
Appalachian State University
03.2013 - 05.2017
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