Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Matthew Heckman

Holland,

Summary

Honor Roll all throughout High School

Coded and Designed a Working Webpage for Class

Created/Coded a Database for a Fictional Retail Store

Dean's List Winter 2025

Overview

5
5
years of professional experience

Work History

Bartender

Beechwood Grill
11.2019 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Warehouse Worker

Big Dutchman
04.2023 - 08.2024
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Increased accuracy of inventory records from 40% to 70% through meticulous documentation and regular audits.
  • Loaded, unloaded, and moved material to and from storage and production areas..
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

Quality Control Inspector

Quality Resource Management
12.2020 - 03.2021
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Streamlined inspection process, resulting in quicker identification of defects and faster corrective actions.

Education

Bachelor of Science - Information Technology

Grand Valley State University
Allendale, MI
12-2025

Some College (No Degree) - K-12 Education

Grand Rapids Community College
Grand Rapids, MI

Skills

  • Software development
  • Effective communication
  • Project management
  • Customer service expertise
  • Database management
  • Network troubleshooting
  • Analytical thinking

References

References available upon request.

Timeline

Warehouse Worker

Big Dutchman
04.2023 - 08.2024

Quality Control Inspector

Quality Resource Management
12.2020 - 03.2021

Bartender

Beechwood Grill
11.2019 - Current

Bachelor of Science - Information Technology

Grand Valley State University

Some College (No Degree) - K-12 Education

Grand Rapids Community College

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Matthew Heckman