Matthew Heckman
Holland,
Summary
Honor Roll all throughout High School
Coded and Designed a Working Webpage for Class
Created/Coded a Database for a Fictional Retail Store
Dean's List Winter 2025
Overview
5
5
years of professional experience
Work History
Bartender
Beechwood Grill
11.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Warehouse Worker
Big Dutchman
04.2023 - 08.2024
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Increased accuracy of inventory records from 40% to 70% through meticulous documentation and regular audits.
- Loaded, unloaded, and moved material to and from storage and production areas..
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Quality Control Inspector
Quality Resource Management
12.2020 - 03.2021
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Streamlined inspection process, resulting in quicker identification of defects and faster corrective actions.
Education
Bachelor of Science - Information Technology
Grand Valley State University
Allendale, MI12-2025
Some College (No Degree) - K-12 Education
Grand Rapids Community College
Grand Rapids, MISkills
- Software development
- Effective communication
- Project management
- Customer service expertise
- Database management
- Network troubleshooting
- Analytical thinking
References
References available upon request.
Timeline
Warehouse Worker
Big Dutchman
04.2023 - 08.2024
Quality Control Inspector
Quality Resource Management
12.2020 - 03.2021
Bartender
Beechwood Grill
11.2019 - Current
Bachelor of Science - Information Technology
Grand Valley State University
Some College (No Degree) - K-12 Education
Grand Rapids Community College