Matthew Hellsten
Ormond Beach,FL
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Recovery Peer Specialist
Flagler Open Arms Recovery Services
11.2023 - Current
- Served as an advocate for clients during meetings and treatment planning sessions, ensuring their voices were heard and needs addressed.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Conducted peer-led support groups, fostering a safe and supportive environment for shared learning and growth.
- Connected clients with appropriate community resources, facilitating their reintegration into society.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
Lead Inside Sales Representative
Timeshares By Owner
10.2022 - 11.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Identified new targets, developed new business opportunities and presented product lines to customers.
- Drove new business acquisition efforts through strategic prospecting techniques such as cold calling, email outreach, and social media engagement.
- Established long-lasting client relationships through excellent communication skills and timely followups.
Education
- - Audio Engineering
Mercy College
Dobbs Ferry, NY- - General Studies
Suffolk County Community College
Selden, NYHigh School Diploma -
Shoreham Wading High School
06.2013
High School Diploma -
Eastern Suffolk BOCES- Audio Production
06.2013
Skills
- Administration Collaboration
- Healthcare operations
- Organizational standards
- Schedule Management
- Patient Relations
- Organizational Goal Development
- Customer Retention
- Client Service
- Business Development
- Client Account Management
- Closing Techniques
- Account Management
Certification
CRPS - Certified Recovery Peer Specialist
Timeline
Certified Recovery Peer Specialist
Flagler Open Arms Recovery Services
11.2023 - Current
Lead Inside Sales Representative
Timeshares By Owner
10.2022 - 11.2023
- - Audio Engineering
Mercy College
- - General Studies
Suffolk County Community College
High School Diploma -
Shoreham Wading High School
High School Diploma -
Eastern Suffolk BOCES- Audio Production
CRPS - Certified Recovery Peer Specialist
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