Lacy Washer
START Family Mentor/Mental Heath Crisis Counselor
Oswego,NY
Summary
Caring, empathetic Substance Abuse Counselor with years of experience in Substance Use Disorder settings. Exceptionally talented at building rapport with different patient groups to encourage honesty and growth in recovery from substance abuse. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate counselor dedicated to improving lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a position as a Part time Overnight Mobile Crisis Responder, Ready to help team achieve company goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Recovery Peer Specialist
Department Of Social Services
08.2023 - Current
- Directed client well-being checks and documented notes.
- Conducted telephone admission screenings and offered related client assistance.
- Completed checklists, shift documentation and recordkeeping following agency policies and procedures.
- Maintained safety and program structure by monitoring individuals' activities.
- Searched program participant belongings at admission and discharge or at supervisor's request.
- Maintained client confidentiality and adhered to HIPAA guidelines.
START Family Mentor
Farnham Family Services
08.2023 - Current
- Collaborated with families to assist in growth, development and education to increase potential.
- Managed heavy caseload using well-developed time management, organizational and task prioritization skills.
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Identified available community resources and programs for families of disabled children.
- Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
- Assisted in conducting needs assessments to identify key areas of service needs.
Volunteer Wish Grantor
Make-A-Wish Foundation Of Central New York
08.2003 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Community Fundraiser Volunteer
Leukemia & Lymphoma Society
08.2003 - Current
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
- Cultivated relationships with existing and potential donors to increase donations.
- Planned and implemented fundraising events.
- Attended fundraising events and conferences to stay informed on industry developments and network with peers.
- Collaborated with other departments to achieve integration of fundraising efforts.
Volunteer Mental Health Crisis Counselor
Crisis Text Line
09.2019 - 02.2022
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Documented risk to each client and context of concerns.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Education
No Degree - Business And Managerial Economics
Jefferson Community College
Watertown, NY06.2024
High School Diploma -
Sandy Creek High School
Sandy Creek, NY06.1990
Skills
- Social Interaction
- Performance Improvement
- Individual Counseling
- Progress Reporting
- Job Search Instruction
- Enrollment Planning
Certification
- Certified Mandated Reporting Training - August 2018
- Certified BLS/CPR FOR Healthcare Providers- August 2022
- Certified Personal Care Assistant- June 2021
- Certified MAT Training-August 2023
- Certified First Aid/CPR/AED For Healthcare Professionals-April 2022
Timeline
Certified Recovery Peer Specialist
Department Of Social Services
08.2023 - Current
START Family Mentor
Farnham Family Services
08.2023 - Current
Volunteer Mental Health Crisis Counselor
Crisis Text Line
09.2019 - 02.2022
Volunteer Wish Grantor
Make-A-Wish Foundation Of Central New York
08.2003 - Current
Community Fundraiser Volunteer
Leukemia & Lymphoma Society
08.2003 - Current
No Degree - Business And Managerial Economics
Jefferson Community College
High School Diploma -
Sandy Creek High School
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