Regia Acheampong
Washington,DC
Questions confine answers. When there are no longer questions, answers are no longer bound by them.
Lao Tzu
Summary
An experienced and qualified Peer Support Specialist with 10+ years of excellence in providing recovery community support, mental health service, and peer and resident support. A certified recovery specialist and a WRAP facilitator with a proven ability to support clients with diverse needs and preferences. Comprehensive understanding of service priorities, costs, and quality parameters consistent with the patient recovery goals and the behavioral health home. I have demonstrated the ability to contribute to ongoing professional development in mental health, well-being, conduct, safety, and protection. Highly skilled in overseeing multiple tasks, performing within a fast-paced environment, working effectively under pressure, and meeting tight deadlines. High sense of integrity, adept at handling confidential information, excellent communication skills, and a caring and patient personality. Dedicated professional with a solid background in providing evidence-based counseling services to individuals, couples, and families. I am skilled in developing treatment plans, conducting assessments, and documenting progress. I am committed to advocating for the mental health and well-being of clients.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Peer Support Specialist
Alexandria City / ACT Team
4850Mark Center Dr
02.2023 - 11.2023
- Provides peer support services to individuals with a severe mental illness or co-occurring mental illness and substance abuse disorders; provides motivational support to begin the process of understanding recovery and stages of change; assists clients, staff, and others in understanding appropriate supportive responses, wellness measures, and the overall recovery process; offers assistance with advocacy and psychosocial rehabilitation to improve community integration
- Teaches and supports acquiring and utilizing skills needed to facilitate individual recovery
- Facilitates developing Wellness Recovery Action Plans and other self-help recovery tools and support networks
- Helps clients understand how to utilize community resources in the recovery process
- Assists, when appropriate, family members and others to understand possible warning signs and triggers, appropriate supportive responses, wellness measures, and the overall recovery process
- Models coping techniques and self-help strategies and reinforces the potential for recovery
- Provides expertise in symptom management and the recovery process
- Facilitates peer support groups
- Assists clients in planning recreational and educational activities
- Participates in treatment team meetings
- Provides leadership to other team members in understanding and supporting individuals’ recovery goals
- Performs other duties as assigned.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Attended classes and seminars to enhance knowledge of equipment and operating systems.
Case Mgr.
Mental Health, Choice Community Health
8700 Central Ave Capital Heights Md.
06.2020 - 07.2022
- Interact with patients, families, and care providers to assess patient needs and support systems
- Enable high-quality patient outcomes by liaising with health care professionals, communicating, advocating, and utilizing community resources for cost-effective interventions and outcomes
- Act as a clinical resource and educator for helping clients develop coping mechanisms for dealing with traumatic episodes
- Plan for crises on an ongoing basis and assess patients for transitioning to the next appropriate level of care
- Utilize de-escalation techniques to diffuse critical situations, prioritizing safety concerns and explaining these scenarios to patients and attendants with compassion
- Demonstrate appropriate use of crisis management techniques and skills and monitor the patient's use of these services.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Evaluated treatment plans against individual goals and healthcare standards.
- Liaised with social worker to expedite financial assistance not covered by insurance.
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
- Partnered with local organizations to expand access to social and community services.
- Assessed community needs and identified resources for social and community service programs.
- Collaborated with community members to develop and implement service initiatives.
- Established and maintained relationships with key stakeholders.
- Advocated for social and community service programs to increase awareness and funding.
Certified Peer Specialist
Beacon Health Options
1100 New Jersey Ave SE
04.2019 - 07.2022
- Spearheaded a caseload of 15 consumers for providing integrated case management services.
- Schedule and meet with new and existing consumers in one of two Wellness Centers conduct risk/need assessments, and create individual treatment plans for each assigned client
- Develop rapport with new consumers and introduce the integrated case management program service delivery model.
- Document face-to-face and telephonic sessions in Flex-Care within 48 hours of meeting and servicing consumers
- Identify consumer strengths, limitations, and needs based on the person-centered model of community support services and provide support by addressing social determinants of health, conducting assessments, developing care plans, and connecting consumers to community resources
- Increase consumer resources and potential for sustained wellness by developing and fostering trusting relationships with community providers
- Please provide peer support to consumers and family members at critical points in their treatment process and advocate when needed.
- Conducted assessments and documented updates in EHR.
- Helped individuals set realistic goals based on personal life situations and strengths.
- Connected clients with available resources to further treatment goals.
- Used modeling, education, and implantation skills to teach daily living and coping skills.
- I created individualized mentoring plans for mentees, promoting personal growth and development.
- Used personal experience in Peer Support to help clients understand issues and move toward recovery.
- Created individualized mentoring plans for mentees, promoting personal growth and development.
- Used skills such as modeling, education and implantation to teach daily living and coping skills.
- Facilitated peer-to-peer conversations to support open communication among mentees.
- Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.
- Promoted positive behavior and responsibility among mentees by modeling appropriate social skills.
- Encouraged mentees to develop strong decision-making and problem-solving skills.
- Developed mentees' life skills such as time management and communication.
- Implemented strategies to help mentees manage stress and difficult emotions.
- Met mentee formally, informally, in-person and virtually to offer support.
- Provided holistic support to assist with academic, emotional and social challenges.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Used personal experience in Peer Support to help clients understand issues and move toward recovery.
Residential Specialist
Phoenix House Foundation
06.2018 - 03.2019
- Orchestrate day-to-day operations of the Adult Men's Residential Center by furthering a Residential Community Structure
- Monitor therapeutic milieu and client activities, transport clients to outside activities, evening AA meetings, and appointments as needed
- Identify contacts requiring a higher level of intervention and follow the facility’s protocol for intervening and handling crises or high-risk situations
- Maintain and abide by ethical boundary guidelines within the scope and setting of the therapeutic interaction
- Monitor client compliance with alcohol and/or drug counseling and assure a safe and drug-free environment while providing Life Skills and 12 Step Education.
- Positively interacted with residents, which helped to demonstrate proper behavior and communication.
- Accompanied residents on shopping trips, to medical appointments and to recreational activities, providing careful supervision at all times.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Supported personal needs of residents dealing with diverse conditions.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
- Enforced policies and safety standards through building and room rounds.
- Promoted positive relations between residents and staff.
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
- Collected and maintained careful records of rental payments and payment dates.
- We conducted regular inspections of both the interior and exterior of properties for damage.
- Kept properties in compliance with local, state, and federal regulations.
- Implemented and enforced policies and procedures to maintain properties to the highest standards.
- Responded to Common Area Maintenance (CAM) inquiries.
- Generated professional networks by engaging in professional, industry, and government organizations.
- Analyzed operational information for impact on ROI, identified trends, and recommended appropriate adjustments.
Certified WRAP Facilitator
Our Door
2041 MLK Ave SE
10.2017 - 09.2018
- Delivered peer-recovery education and provided supportive wellness education to peers with mental health and substance abuse challenges
- Counseled and advised clients on behavioral problems, daily decision-making, and resolution of minor problems
- Empowered consumers to maintain wellness and increased their potential for meeting recovery goals.
- Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
- Identified areas in need of improvement and implemented solutions.
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
- Planned and facilitated [Type] workshops in accordance with [Type] curricula, employing varied methods to maximize attendance.
- Provided leadership for program workers and attendees, guiding day-to-day activities and facilitating [Type] environment.
- Enhanced leadership abilities and expertise by delivering forward-thinking training to over [Number] management staff.
- Advocated for program participants in [Type] program, outlining cases and needs to program executives.
- Delivered upbeat and interesting presentations to promote customer impulse buying and enhance loyalty.
Certified Peer Specialist
Anchor Mental Health
1001 Lawrence St NE
12.2014 - 10.2017
- Supported successful integration of St
- Elizabeth's Hospital’s residents into the community via Community Residential Facilities and Supported Living Facilities into the community by providing WRAP-around services, including medical appointments, mental health services, and knowledge of socialization skills through support group facilitation
- Modeled appropriate behavior and dress for the community while teaching and supporting the use of skills for self-advocacy, travel training, and encouraging independence
- Maintained records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Used personal experience in Peer Support to help clients understand issues and move toward recovery.
- Conducted assessments and documented updates in EHR.
- Helped individuals set realistic goals based on personal life situations and strengths.
- Connected clients with available resources to further treatment goals.
- Used skills such as modeling, education and implantation to teach daily living and coping skills.
- Created individualized mentoring plans for mentees, promoting personal growth and development.
- Shared resources, opportunities, and activities to support mentee's learning and development.
- Facilitated peer-to-peer conversations to support open communication among mentees.
- Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.
- Promoted positive behavior and responsibility among mentees by modeling appropriate social skills.
- Encouraged mentees to develop strong decision-making and problem-solving skills.
- Developed mentees' life skills such as time management and communication.
- Implemented strategies to help mentees manage stress and difficult emotions.
- Met mentee formally, informally, in-person and virtually to offer support.
- Provided holistic support to assist with academic, emotional and social challenges.
- Assisted peers in acclimating to new position or responsibilities with consistent coaching andtask prioritization.
- Advocated for students to access available resources.
- Provided resources to support students in achieving career goals.
- Assessed peers' knowledge, comprehension, and study habits to track progress and set realistic goals.
- Helped peers develop organizational, time management and study skills.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
Certified Peer Specialist
Department of Corrections/RSAT
07.2014 - 09.2014
- Provided non-professional support to the inmates of the RSAT program in accordance with the identified treatment plan established by the clinicians
- Updated consumers on recovery plans, social development, and functioning by collaborating with the treatment team and community-based providers while maintaining 100% privacy and confidentiality
- Supported and encouraged individual participation in community self-help programs and activities
- Documented individual progress and maintained a permanent record of activity according to the DOC and RSAT policies and procedures.
Peer Recovery Specialist
Community Connections
03.2011 - 03.2013
- Enabled women in recovery to obtain necessary resources and skills for healthy living and working in the community
- Participated in the Leadership Council and facilitated peer support groups designed for teaching life skills
- Provided outreach support and face-to-face counseling sessions to women in recovery
- Led process steps for the development of brochures, manuals, and marketing films
- Supported participants in identifying additional recovery support and resources in the community
- Participated in the program services evaluation within the city and wrote reviews of programs to be incorporated in the services manual
- Attended National meetings as a representative of the Sisters Empowering Program.
Residential Monitor
Samaritan Inns
04.2007 - 03.2012
- Supervised and guided (15) women in a 24-hour residential substance abuse program
- Empowered residents to practice the principles learned during their 28-day treatment
- Ensured overall safety of the facility and community during assigned shifts
- Oversaw program activities, handling de-escalation and crisis situations, while helping build and encourage a home-like environment
- Monitored the residents' passes and visitors while documenting all interactions with residents
- Aligned resources, team members, and residents for effective execution of the Twelve Step Program
- Expressed logical deliberation and focused follow-up when dealing with chemically dependent individuals.
Education
High School Diploma - Academics
05.2007
No Degree - Certified Peer Specialist
09.2013
Skills
- Individual / Group Counseling
- Crisis Intervention
- Case Management
- Addiction Counseling
- Cognitive Behavioral Therapy
- Motivational Interviewing
- Intake Experience
- Recovery Guidance
- Best Practices and Standards
- Emotional Support
- Coaching and Mentoring
- Planning Skills
- Peer Interaction
- Supporting Daily Living Needs
- Privacy and Confidentiality
- Team Meetings
- Problem-Solving Skills
- Effective Listening
- Dynamic Communication Skills
- Service Navigation
- Peer Support
- Arranging Transportation
- Wellness Checks
- Social Activity Planning
- Constructive Feedback
Certification
- Certified Peer Peer Specialist, 04/2023, 04/2025
- Driver's License, 11/2016, 04/2024
- Certified Recovery Specialist, 09/2013, 09/2025
- Driver's License, 04/2016, 04/2024
- CPR Certification, 09/2023, 09/2025
- First Aid Certification, 09/2023, 09/2025
- Conflict Resolution for Recovery & Relapse Prevention, 01/2022, 01/2024
- WRAP, 05/2023, 05/2025
- HIV/HEP-C Prevention, 10/2023, 10/2025
- Person Centered Care, 01/2022, 01/2024
- HIV Prevention and PREP certified, 10/2023, 10/2025
- SUD Harm reduction, 10/2023, 10/2025
Additional Information
Certified Peer Specialist / DC - Sep 2013 to Sep 2025 Driver's License. Certified Peer Specialist/Recovery Coach Sep 2019 to Sep 2023 Peer Support Specialist / Virginia - 2025. APPR/WRAP Facilitator DC & VA 2015 – 2025. CRR (Conflict Resolution for Recovery & Relapse Prevention CPR/First Aide/AED.
Professional Groups
- NAADAC - National Association for Allcoholism and Drug Abuse Counselors
- Mental Health America
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified Peer Support Specialist - Alexandria City / ACT Team
02.2023 - 11.2023
Case Mgr. - Mental Health, Choice Community Health
06.2020 - 07.2022
Certified Peer Specialist - Beacon Health Options
04.2019 - 07.2022
Residential Specialist - Phoenix House Foundation
06.2018 - 03.2019
Certified WRAP Facilitator - Our Door
10.2017 - 09.2018
Certified Peer Specialist - Anchor Mental Health
12.2014 - 10.2017
Certified Peer Specialist - Department of Corrections/RSAT
07.2014 - 09.2014
Peer Recovery Specialist - Community Connections
03.2011 - 03.2013
Residential Monitor - Samaritan Inns
04.2007 - 03.2012
Roosevelt STAY - High School Diploma, Academics
Department of Behavioral Health /Training Institut - No Degree, Certified Peer Specialist