Matthew Henson
Summary
Dynamic and results-driven professional with extensive experience in warehouse and manufacturing operations at Mueller Water Products. Proven ability to enhance efficiency through excellent time management and a keen understanding of material flow. Skilled in training teams and resolving issues, ensuring high-quality standards and exceptional customer satisfaction.
Overview
18
18
years of professional experience
Work History
Receiving Team Lead
Mueller Water Products
08.2023 - Current
- Supervised daily receiving operations, ensuring compliance with safety protocols and quality standards.
- Coordinated team schedules and workflow to optimize efficiency in material handling processes.
- Trained new team members on receiving procedures, inventory management systems, and safety practices.
- Improved warehouse efficiency by streamlining receiving processes and implementing organizational systems.
- Provided backup support for other warehouse functions, such as shipping and inventory control, to maintain overall efficiency and productivity.
- Supported cross-functional teams during busy periods or absences, ensuring uninterrupted operations across departments.
- Streamlined material handling processes for easier access to frequently used items, reducing retrieval times.
- Collaborated with purchasing department for timely replenishment of stock levels, preventing stock-outs and delays.
FInished Product Assembler/Assembly Team Leader
Mueller Water Products
01.2021 - Current
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Continuously checked products for quality assurance according to strict guidelines.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Distributed individual assignments to team members and monitored progress against production timetables.
- Resolved problems and improved operations.
Logistics Team Member
Mueller Water Products Inc.
09/ - Current
Logistics Team Member
Ryder
09/ - 09.2014
- Divided cargo received by account Number and intended location.
- Enforced the on-time shipment of products to create exceptional customer experiences.
- Picked products for specific routes according to pick sheets.
Produce Team Lead
Sams Club
09/1 - 09.2012
- Responded to telephone and in-person requests for information.
- Maintained routine communication with clients to assess their overall satisfaction, resolve complaints and promote new offerings.
- Trained new personnel in key departmental functions and protocol, including inventory, customer relations and job duties.
- Accounted for all inventory and ordered new stock.
- Used a consultative sales approach to understand and meet customer needs.
Sales Representative
Fish Mania
09/ - 09.2010
- Used a consultative sales approach to understand and meet customer needs.
- Resolved customer concerns promptly to maintain satisfaction.
- Accounted for all inventory and ordered new stock.
- Trained new personnel in key departmental functions.
- Opening and closing procedures daily
Education
High School Diploma -
East Ridge High School
Chattanooga, TNSkills
- 15 years warehouse experience in a manufacturing environment
- Manufacturing assembly line experience
- Excellent problem solving skills
- Proficient with computer operating systems
- Understanding of material flow and optimization
- Excellent time management
Timeline
Receiving Team Lead
Mueller Water Products
08.2023 - Current
FInished Product Assembler/Assembly Team Leader
Mueller Water Products
01.2021 - Current
Logistics Team Member
Mueller Water Products Inc.
09/ - Current
Logistics Team Member
Ryder
09/ - 09.2014
Produce Team Lead
Sams Club
09/1 - 09.2012
Sales Representative
Fish Mania
09/ - 09.2010
High School Diploma -
East Ridge High School
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