Matthew Hess
Mapleton,UT
Summary
Driven and dynamic professional with a proven track record at UCCU, excelling in customer service and problem-solving. Demonstrated ability to enhance customer satisfaction and streamline operations, showcasing a constructive work ethic and effective communication. Skilled in networking and cultural awareness, ready to bring valuable experiences and a positive impact to your team.
Overview
4
4
years of professional experience
Work History
MSR I
UCCU
Payson/Spanish Fork, UT
08.2024 - Current
- Engaged with banking members through direct, in-person interactions.
- Managed financial transactions and handled monetary assets.
- Addressed and resolved customer inquiries and challenges.
Shift Manager
Coin Crazy
Spanish Fork, UT
11.2020 - 07.2022
- Oversaw store operations ensuring high customer satisfaction.
- Resolved technical issues effectively across multiple platforms.
- Streamlined kitchen operations through effective teamwork and efficient task prioritization.
Education
GED -
Utah Valley University
Orem, UT05-2028
High School Diploma -
Maple Mountain High School
Spanish Fork, UT05-2022
Skills
- Problem-solving
- Customer service
- Networking
- Cultural awareness
- Communication
- Constructive Work Ethic
Affiliations
- Served a 2 year mission for my church.
- Did athletics all throughout high school and was the captain of many teams.
- Enjoy things that will help me grow as a person.
Timeline
MSR I
UCCU
08.2024 - Current
Shift Manager
Coin Crazy
11.2020 - 07.2022
GED -
Utah Valley University
High School Diploma -
Maple Mountain High School
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