Matthew Higgins
Farmington,MN
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Eager to leverage my communication skills to drive sales and enhance client satisfaction.
Overview
5
5
years of professional experience
Work History
Program Staff
YMCA of The North
Shakopee, USA
06.2024 - Current
- Supervise and lead groups of children in activities, promoting teamwork and collaboration
- Resolve conflicts amongst kids and their parents
- Manage schedules for activities ensuring smooth operation of the camp
Professional Window Washer
Superior-Squeegee
Duluth, USA
04.2023 - 06.2024
- Prospected new customers to expand client base
- Managed job paperwork and customer relations
- Communicated with customers to ensure satisfaction
- Cleaned interior and exterior of commercial and residential buildings
- Utilized teamwork skills to efficiently clean large amounts of windows
Assistant Shipping Manager
CJ Spray
Eagan, USA
06.2022 - 09.2022
- Utilized extensive product knowledge to ensure accurate and efficient shipping processes.
- Maintained accurate records of incoming and outgoing shipments.
- Established processes to improve efficiency of warehouse operations.
Barback
Little Angie’s Cantina
Duluth, USA
10.2021 - 04.2022
- Effectively multitasked within fast-paced environment
- Provided attentive service through the quick resolution of issues
- Resolved guest complaints to maintain complete customer satisfaction
Concrete Raising
Expert Concrete Raising
Prior Lake, USA
04.2021 - 10.2021
- Assessed job site and determine where the settling/ cracking is located
- Communicated with customers about the processes and addressed any concerns they had
- Prepared the job site by drilling holes for foam injection to lift concrete
- Solicited feedback from customers to ensure their satisfaction
Commercial Roofer
Flynn Group of Companies
Minneapolis, USA
06.2020 - 09.2020
- Worked with metal, rubber, and hot tar roofing systems
- Removed and disposed of old roofing materials
- Safely used all tools and equipment to get work done efficiently
- Worked in teams to complete large projects
Education
Bachelor of Arts - Communication
University of Minnesota - Duluth
02-2025
Skills
- Effective communication
- Critical thinking
- Product knowledge
- Customer service
- Adaptability
- Interpersonal skills
- Team player
- Record-keeping accuracy
Timeline
Program Staff
YMCA of The North
06.2024 - Current
Professional Window Washer
Superior-Squeegee
04.2023 - 06.2024
Assistant Shipping Manager
CJ Spray
06.2022 - 09.2022
Barback
Little Angie’s Cantina
10.2021 - 04.2022
Concrete Raising
Expert Concrete Raising
04.2021 - 10.2021
Commercial Roofer
Flynn Group of Companies
06.2020 - 09.2020
Bachelor of Arts - Communication
University of Minnesota - Duluth
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