matthew hooks
Elba,AL
Overview
11
11
years of professional experience
Work History
Supervisor of Operations
QSI Sanitation
Chattanooga, TN
11.2020 - 12.2023
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Provided training and guidance to team members on operational procedures and best practices.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Guided employees in handling difficult or complex problems.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Interpreted and explained work procedures and policies to brief staff.
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
Live Hanger
Wayne's Farms
Jack, AL
02.2016 - 08.2020
- Operated hydraulic machinery positioning carcasses for processing to achieve smooth and efficient product flow.
- Grasped legs of animals to raise and shackle in position in preparation for slaughtering and processing.
- Evaluated current hanging methods and offered suggestions for improvement when necessary.
- Maintained accurate records of daily processing.
- Operated the forklift to at a rigorous time manner to ensure there were enough animals to fill production lines.
Prepper
HS Automotive Alabama Inc.
Enterprise, , AL
04.2013 - 02.2016
- Prepared weather stripping for the Hyundai Sonata
Timeline
Supervisor of Operations
QSI Sanitation
11.2020 - 12.2023
Live Hanger
Wayne's Farms
02.2016 - 08.2020
Prepper
HS Automotive Alabama Inc.
04.2013 - 02.2016