Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Hoopes

Cleves

Summary

Dynamic Account Compliance Manager with a proven track record at Citywide Facility Solutions, excelling in compliance monitoring and internal audits. Expert in reducing risk exposure and enhancing operational efficiency through effective training development and management. Strong communicator with a commitment to quality and accuracy in all shipping operations.

Overview

13
13
years of professional experience

Work History

Account Compliance Manager

Citywide Facility Solutions
03.2023 - Current
  • Managed compliance efforts, reporting and audits.
  • Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
  • Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
  • Prepared records and data for regular audits.

Prototype Technician

Adecco
06.2024 - 08.2025
  • Provided valuable feedback on proposed design changes, helping to optimize products for market readiness before mass production began.
  • Communicated effectively with cross-functional teams to resolve issues related to design specifications or manufacturing constraints.
  • Supported efficient production processes by maintaining accurate documentation of prototype modifications and updates.

Installation Technician

Invisible Fence Inc.
04.2012 - 04.2015
  • Provided valuable feedback on proposed design changes, helping to optimize products for market readiness before mass production began.
  • Communicated effectively with cross-functional teams to resolve issues related to design specifications or manufacturing constraints.
  • Supported efficient production processes by maintaining accurate documentation of prototype modifications and updates.

Shipping Manager

Actalent/PPD
05.2022 - 12.2022
  • Pulled, verified, and packaged items for shipment.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
  • Reduced order errors with thorough quality control checks before dispatching shipments.

Shipping Manager

SellYourMac.com
09.2016 - 07.2021
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Ensured all the proper components were included in each package.
  • Made sure each computer or device worked properly before being shipped.
  • Printed shipping labels and packed each package myself.

Order Picker

Fun Stuff Inc.
03.2014 - 08.2016
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.

Education

College Preparatory

Kings High School
Kings Mills, OH
05.1999

Skills

  • Compliance monitoring
  • Training development
  • Internal audits
  • Training and education
  • Inventory Control
  • Data Entry
  • Management
  • Shipping Operations

Timeline

Prototype Technician

Adecco
06.2024 - 08.2025

Account Compliance Manager

Citywide Facility Solutions
03.2023 - Current

Shipping Manager

Actalent/PPD
05.2022 - 12.2022

Shipping Manager

SellYourMac.com
09.2016 - 07.2021

Order Picker

Fun Stuff Inc.
03.2014 - 08.2016

Installation Technician

Invisible Fence Inc.
04.2012 - 04.2015

College Preparatory

Kings High School

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