Results-driven Operations Supervisor with expertise in forklift operation, safety compliance, and team leadership. Proven record of enhancing workflow efficiency and optimizing labor resources.
Dedicated professional known for coordinating workflows and driving operational efficiency. Experienced in optimizing package processing and implementing safety protocols, ready to enhance team performance and support business objectives.
Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Work History
Operations Supervisor/Manager
3 Years
Fedex Ground | 09.2023 - Current
Supervised daily operations ensuring compliance with safety protocols and operational standards.
Trained and mentored team members on efficient package handling and sorting techniques.
Implemented process improvements that enhanced workflow efficiency within the facility.
Coordinated scheduling to optimize labor resources and meet production targets consistently.
Conducted performance evaluations to identify training needs and promote employee development.
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Area Manager
2 Years 6 Months
FedEx Ground | 03.2021 - 09.2023
Led daily operations to optimize package processing and delivery efficiency.
Developed and implemented training programs for new staff, enhancing workforce capabilities.
Analyzed operational data to identify trends and improve service levels across multiple locations.
Collaborated with cross-functional teams to streamline workflow processes and reduce delays.
Oversaw safety compliance initiatives, promoting a culture of workplace safety among staff.
Operations Manager
1 Year 9 Months
Fedex Ground | 06.2019 - 03.2021
Streamlined operational workflows to enhance package processing efficiency and reduce transit times.
Implemented safety protocols, ensuring compliance with industry regulations and safeguarding employee well-being.
Coordinated cross-functional teams to optimize resource allocation during peak shipping periods.
Analyzed performance metrics to identify areas for process improvement and drive operational excellence.
Package Handler Trainer
10 Months
Fedex Ground | 08.2018 - 06.2019
Trained new package handlers on safety protocols and operational procedures.
Developed training materials to enhance onboarding experience for new hires.
Conducted performance evaluations to assess trainee progress and effectiveness.
Collaborated with management to identify areas for process improvement within operations.
Package Handler
1 Year 2 Months
Fedex Ground | 06.2017 - 08.2018
Operated material handling equipment to efficiently sort and load packages.
Maintained a clean and organized work area to enhance safety and productivity.
Assisted in training new employees on safety procedures and package handling techniques.
Monitored package flow to ensure timely processing and minimize delays.
Receiving Supervisor
1 Year 4 Months
Northeastern Supply Inc | 10.2015 - 02.2017
Oversaw receiving operations, ensuring accurate shipment processing and inventory management.
Trained and mentored team members on best practices for efficient material handling.
Implemented process improvements, enhancing workflow efficiency in receiving department.
Coordinated with vendors to resolve discrepancies in incoming shipments promptly.
Receiving Associate
3 Years 3 Months
Northeastern Supply Inc | 07.2012 - 10.2015
Managed inventory control processes to ensure accurate stock levels and timely order fulfillment.
Operated material handling equipment safely and efficiently to streamline receiving operations.
Conducted quality inspections on incoming shipments, identifying discrepancies and ensuring compliance with specifications.
Collaborated with team members to optimize workflows, reducing processing times for received goods.
Education
High School Diploma
Cristo Rey Jesuit High School | Baltimore, MD | 06-2012
Skills
Forklift experience
knows how to use Microsoft Word
excel and PowerPoint. I can run central control. Very communicative.