Summary
Work History
Education
Skills
Accomplishments
Languages
Additional Information
Timeline
Generic

Matthew Hotz

Dallas,TX

Summary

Enthusiastic and customer-focused high school graduate eager to launch a career in the retail sector. With a passion for providing exceptional service and a natural ability to connect with people, I am poised to contribute positively to your team. Possessing strong communication skills, a willingness to learn, and a proactive approach to tasks, I am prepared to uphold the highest standards of customer satisfaction while supporting the goals of your retail establishment.

Work History

Barista

Target
Plano, TX
05.2024 - Current
  • Dealing with customers, money, and sales
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Implemented recycling and compost programs to reduce trash waste and improve green footprint.
  • Received and accurately processed customer payments.
  • Utilized coffee maker, espresso machine and French press to prepare coffee.
  • Recommended pastries and sandwiches to pair with customers' beverages.
  • Restocked product displays based on demand and projected sales.
  • Prepared and served hot or cold beverages.
  • Described menu items to customers and suggested appealing products.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Wrapped, labeled and dated food items for sale.
  • Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
  • Provided customer service, addressing clients' questions and concerns.

Education

High School Diploma -

Instituto Panamericano David
Provincia De Chiriquí, Panamá
12.2023

Skills

  • Fluent in Spanish, English
  • Building computers/repairing/troubleshooting
  • Punctual
  • Team building
  • Time Management
  • Problem Resolution
  • Excellent Communication
  • Organization
  • Team Management
  • Social Perceptiveness
  • Task Prioritization
  • Flexible and Adaptable
  • Dependable and Responsible
  • Cash Handling
  • Coffee expertise
  • Opening and closing duties
  • Menu Memorization
  • Up-selling
  • Team Player
  • Friendly and outgoing

Accomplishments

2023 - Awarded Belonging and Cultural Diversity by IPA High School

Languages

  • English, First Language
  • Spanish, C1

Additional Information

Dealing with customers, money, and sales., Bathroom cleaning

Timeline

Barista

Target
05.2024 - Current

High School Diploma -

Instituto Panamericano David
Matthew Hotz