Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew Howard

Nevada

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Manager

Theisens Home Farm Auto
10.2023 - Current
  • Generated repeat business through exceptional customer service.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Construction Estimator

Orton Homes LLC
06.2022 - 09.2023
  • Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders.
  • Analyzed designs and performed accurate cost analysis.
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.

Department Supervisor

The Home Depot Inc
02.2021 - 06.2022
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Trained new employees on overall company and department-specific policies and procedures.

Department Supervisor

Lowes Home Improvment
03.2019 - 02.2021
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Trained new employees on overall company and department-specific policies and procedures.

Education

High School Diploma -

Nevada High School
Nevada, IA
01-2014

Skills

  • Recruiting and interviewing
  • Microsoft office expertise
  • Coaching and mentoring
  • Retail operations management
  • Policy administration
  • Problem-solving
  • Goal setting
  • Negotiation

Certification

  • Firefighter II Certification (FF II) - International Fire Service Accreditation Congress (IFSAC) / Proboard.
  • Firefighter I Certification (FF I) International Fire Service Accreditation Congress (IFSAC) / Proboard.
  • Fire Inspector I Certification – International Code Council.


Timeline

Assistant Manager

Theisens Home Farm Auto
10.2023 - Current

Construction Estimator

Orton Homes LLC
06.2022 - 09.2023

Department Supervisor

The Home Depot Inc
02.2021 - 06.2022

Department Supervisor

Lowes Home Improvment
03.2019 - 02.2021

High School Diploma -

Nevada High School

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Matthew Howard