Matthew Huckey
Fort Smith,AR
Summary
Exceeded downtime reduction goals at Graphic Packaging, leading the production line to hold the title of fastest for 1 1/2 months prior to scheduled maintenance. Demonstrated enhanced productivity at Planters by efficiently operating the specified oil cooker. Ensured comprehensive care for all residents during every shift worked, prioritizing their well-being even after the shift had ended.
Overview
11
11
years of professional experience
Work History
Floater Operator
Planters Peanut
Fort Smith, AR
10.2024 - 05.2025
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Conducted preventative maintenance on equipment to reduce repair costs.
General Helper Level 3
Graphic Packaging International
Fort Smith, AR
03.2021 - 05.2024
- Arrived for work at scheduled time, properly dressed and ready to contribute to team success.
- Kept work areas clean and organized.
- Improved workplace safety by maintaining a clean and organized work environment.
- Mopped, brushed and spread paints, cleaning solutions, or other compounds over surfaces to clean or provide protection.
- Boosted team productivity by taking on additional responsibilities during peak periods or when coworkers were absent.
- Fostered a positive work environment, actively participating in team meetings and offering constructive feedback during brainstorming sessions.
- Collaborated with team members to complete complex tasks efficiently and effectively.
- Assisted equipment operators in alignment, movement, and adjustment of equipment and materials.
- Demonstrated adaptability by quickly learning new skills and processes as needed.
- Adhered to quality assurance, performance and compliance standards.
- Lubricated and cleaned machines and work tools to maintain optimum performance.
- Loaded, unloaded and identified building materials, machinery, and tools to distribute tools to appropriate locations.
CNA
The Blossoms
Fort Smith, AR
02.2019 - 03.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Call Agent
SYKES
Fort Smith, AR
10.2014 - 02.2019
- Built strong customer relationships with empathetic communication and active listening skills.
- Maintained accurate records of customer interactions, ensuring data integrity for future reference or analysis purposes.
- Balanced high call volume while maintaining composure under pressure, resulting in satisfied customers and positive feedback ratings.
- Mastered multiple software platforms to ensure seamless navigation during calls, improving overall productivity.
- Maintained high call quality standards by adhering to company guidelines and protocols.
- Achieved targeted call resolution times by swiftly identifying issues and providing solutions.
- Streamlined processes for improved efficiency, leading to shorter wait times for customers.
- Provided constructive feedback during regular team meetings, helping drive continuous improvement within the department.
- Managed time effectively between inbound calls and follow-up tasks, ensuring all responsibilities were addressed daily.
- Retained customers by providing exceptional service, preventing potential cancellations or account closures.
- Delivered prompt assistance to customers via email and chat support channels when needed, expanding avenues for resolution.
Education
Diploma -
Southside Highschool
Fort Smith, ARSkills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Machine operation
- Efficient multitasking
- Effective communication
- Safety compliance
- Heavy equipment operation
- Forklift operation
- Hand and power tools
- Heavy lifting
- Continuous improvement
Timeline
Floater Operator
Planters Peanut
10.2024 - 05.2025
General Helper Level 3
Graphic Packaging International
03.2021 - 05.2024
CNA
The Blossoms
02.2019 - 03.2021
Call Agent
SYKES
10.2014 - 02.2019
Diploma -
Southside Highschool