Matthew Hunt
GA
Summary
Accomplished Sr. Business Analyst with a proven track record at Anthem Healthcare, enhancing project deliverables and business objectives through expert stakeholder management and Agile methodology. Excelled in creating data-driven strategies, fostering cross-functional collaboration, and driving efficiency improvements. Skilled in SQL databases and adept at transforming complex requirements into actionable insights.
Overview
9
9
years of professional experience
Work History
Sr. Business Analyst III
Anthem Healthcare
12.2022 - Current
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Developed comprehensive data models to guide decision-making, resulting in more informed strategies.
- Analyzed competitive landscape through market research activities, providing valuable insights into emerging trends that informed strategic direction.
Business Analyst II
Anthem Dental
05.2016 - 12.2022
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Conducted market research studies to provide valuable insights for strategic planning initiatives.
- Generated ad-hoc reports to evaluate specific business requirements.
- Created dashboards to monitor and track key performance indicators.
- Implemented business intelligence solutions to increase operational efficiency.
Claims/Accumulator Adjuster
Anthem Healthcare
05.2015 - 05.2017
- Maintained strong relationships with policyholders, agents, and colleagues by consistently demonstrating professionalism, empathy, and effective communication skills.
- Ensured compliance with state regulations and company policies through diligent review of all claim-related materials.
- Assisted clients in understanding their insurance coverage by explaining complex terms and conditions clearly and concisely.
- Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
- Contributed to team success by participating in regular training sessions, sharing best practices, and mentoring new adjusters.
- Streamlined workflow for faster claim resolution by coordinating with various internal departments and external agencies.
Education
High School Diploma -
Brookstone School
Columbus, GASkills
Requirements Gathering
Agile Methodology
User Acceptance Testing
Stakeholder Management
Software Development Lifecycle
Pivot tables
SQL and Databases
SAP Knowledge
Tableau Experience
Product Management
Product Development
Business Requirements
Timeline
Sr. Business Analyst III
Anthem Healthcare
12.2022 - Current
Business Analyst II
Anthem Dental
05.2016 - 12.2022
Claims/Accumulator Adjuster
Anthem Healthcare
05.2015 - 05.2017
High School Diploma -
Brookstone School
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