Matthew Hurt
Hattiesburg,MS
Summary
Dynamic food service professional with a proven track record at Forrest General Hospital, excelling in customer service excellence and team collaboration. Successfully enhanced client satisfaction through meticulous event planning and high-quality food presentation. Known for problem-solving skills and attention to detail, ensuring memorable catering experiences while maintaining health compliance.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Offshore Steward
Trinity Catering Company
Lead Line Cook
Patio 44
- Hired and trained both permanent and temporary staff members.
- Handled catering scheduling, ordered food and planned events.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
Manager
Jimmy John's
- Developed comprehensive event proposals that clearly outlined deliverables, timelines, budget requirements based on client input.
- Achieved increased client retention rates by providing exceptional customer service throughout the event planning process.
- Designed catering packages to increase sales and customer experience.
- Assisted in developing marketing materials to showcase the company''s catering services to potential clients effectively.
Food Service Cafe Manager
Forrest General Hospital
11.2022 - Current
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Oversaw calendar to manage staff schedule and organize shifts for adequate coverage.
- Kept cafe in full compliance with health code standards and achieved consistent scores above Number.
- Worked closely with kitchen staff to ensure menu items were prepared efficiently while maintaining quality standards.
Food Service Catering Manager
Forrest General Hospital
11.2019 - 11.2022
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
- Proactively addressed any issues or concerns from clients or staff members promptly and professionally resolved them.
- Worked with chefs to plan menus according to client needs and budgets.
- Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.
Education
High School Diploma -
Oak Grove High School
Hattiesburg, MSSkills
- Positive attitude and dependability
- Team collaboration
- Customer service excellence
- Problem solving
- Time management
- Attention to detail
Certification
Serve safe manager certification
Timeline
Food Service Cafe Manager
Forrest General Hospital
11.2022 - Current
Food Service Catering Manager
Forrest General Hospital
11.2019 - 11.2022
Offshore Steward
Trinity Catering Company
Lead Line Cook
Patio 44
Manager
Jimmy John's
High School Diploma -
Oak Grove High School