Matthew Hutchison
Terre Haute,IN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
Work History
Provider Solutions Specialists
Terre Haute Regional Hospital
01.2011 - Current
- Assists in implementation and support of systems and technologies deployed to physicians and physician offices.
- Active participation in projects that affect physicians.
- Installs and supports IT&S software per HCA and Division IT&S standards and guidelines, focusing on products HCA provides to support the physician community.
- Assists in testing physician-related systems for facility-specific requirements.
- Assures providers and staff have access to appropriate patient data.
- Works with Provider Relations and Medical Staff Teams to ensure the accuracy or physician data and physician group listings in HCA systems.
- Enhanced customer satisfaction ratings by resolving issues efficiently.
- Responded proactively and positively to rapid change
- Investigated and resolved customer inquiries and complaints quickly
Director of Behavioral Health
Terre Haute Regional Hospital
01.2006 - 01.2011
- Monitored and coordinated workflows to optimize resources.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Interacted with patients in the behavioral health milieu.
- Participated in multidisciplinary treatment teams regarding patient treatment.
Physician Support Coordinator
Terre Haute Regional Hospital
06.1996 - 01.2006
- Assists in implementation and support of systems and technologies deployed to physicians and physician offices.
- Active participation in projects that affect physicians.
- Installs and supports IT&S software per HCA and Division IT&S standards and guidelines, focusing on products HCA provides to support the physician community.
- Assists in testing physician-related systems for facility-specific requirements.
- Assures providers and staff have access to appropriate patient data.
- Works with Provider Relations and Medical Staff Teams to ensure the accuracy or physician data and physician group listings in HCA systems.
- Enhanced customer satisfaction ratings by resolving issues efficiently.
- Responded proactively and positively to rapid change
- Investigated and resolved customer inquiries and complaints quickly
Education
Associate of Science - Nursing
Indiana State University
Terre Haute, IN05.1991
Bachelor of Science - Psychology
Indiana State University
Terre Haute, IN05.1985
Skills
- Customer Relations
- Calm Under Pressure
- Interpersonal Communication
- Multitasking Abilities
- Troubleshooting
Timeline
Provider Solutions Specialists
Terre Haute Regional Hospital
01.2011 - Current
Director of Behavioral Health
Terre Haute Regional Hospital
01.2006 - 01.2011
Physician Support Coordinator
Terre Haute Regional Hospital
06.1996 - 01.2006
Associate of Science - Nursing
Indiana State University
Bachelor of Science - Psychology
Indiana State University
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