Matthew Hyde
Winter Garden,FL
Summary
Hardworking Bartender with experience in large-scale dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
7
7
years of professional experience
Work History
Head Bartender
The Grove Resort And Water Park
02.2021 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Closed out cash register and prepared cashier report at close of business.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Lead Bartender
Walt Disney World Resort
05.2017 - 02.2021
- Closed out cash register and prepared cashier report at close of business.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
Server /Bartender
Red Robin
08.2015 - 05.2017
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Education
High School Diploma -
West Orange High School
Winter Garden, FL05.2015
Skills
- Hospitality Management
- Drinks Service
- Confirming Transactions
- High-Volume Environments
- Guest Satisfaction
- Attentive Service
- Suggestive Selling
- Sales Promotion
Timeline
Head Bartender
The Grove Resort And Water Park
02.2021 - Current
Lead Bartender
Walt Disney World Resort
05.2017 - 02.2021
Server /Bartender
Red Robin
08.2015 - 05.2017
High School Diploma -
West Orange High School
Similar Profiles
Sherwin MillerSherwin Miller
Assistant Director of Guest Services at The Grove Resort & Water ParkAssistant Director of Guest Services at The Grove Resort & Water Park
Michelina PuliceMichelina Pulice
Manager - Admissions at Rainbow Falls Water Park - Village Of Elk GroveManager - Admissions at Rainbow Falls Water Park - Village Of Elk Grove
Ayessa Jannelle QuerimitAyessa Jannelle Querimit
Front Desk Supervisor at Mt. Olympus Water & Theme Park ResortFront Desk Supervisor at Mt. Olympus Water & Theme Park Resort