Matthew Hyland
Corrections Officer
Montgomery,New York
Summary
Correctional Officer with more than 7 years in medium and maximum security facilities. Extensively trained in security, defensive tactics, firearms handling, suicide prevention, mental health & first aid.
Overview
13
13
years of professional experience
Work History
NYS Corrections Officer
New York State Department Of Corrections
Fishkill, NY
03.2015 - Current
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Maintained safety and security of staff and offenders by applying defensive techniques and physical restraints.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Applied de-escalation tactics in order to handle situations
- Routinely worked on dorms that house offenders with Mental Health issues and used applied training given by the NYS Office of Mental Health
- Authored incident reports for administration on offender violations
Service Clerk
Hannaford Bros. Supermarket
Highland, NY
08.2009 - 02.2015
- Greeted incoming customers and answered questions about available services.
- Maintained and organized service reception area and checkout counters.
- Restocked supplies on to shelves
- Closed work out orders by accepting payments, issuing receipts and filing documents.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Bachelor of Arts - Criminal Justice
SUNY Plattsburgh
Plattsburgh, NY05.2014
Skills
- Security Checks
- Emergency Situations
- Behavioral Disorders Familiarity
- Prisoner Escorts
- Defensive Techniques
- Safety and Security
- Suicide Prevention Training
- Evidence Preservation
- Medical Emergency Response
- Weapons Handling
Timeline
NYS Corrections Officer
New York State Department Of Corrections
03.2015 - Current
Service Clerk
Hannaford Bros. Supermarket
08.2009 - 02.2015
Bachelor of Arts - Criminal Justice
SUNY Plattsburgh
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