Matthew Ingenito
Hillsdale,NJ
Summary
Recent graduate with a Bachelor of Science in Management from Ramapo College of New Jersey, equipped with strong analytical, organizational, and problem-solving skills. Proven experience in sales analysis, inventory management, and customer service through various roles in retail and warehouse operations. Demonstrated ability to manage multiple projects simultaneously, create and maintain detailed reports, and work collaboratively with cross-functional teams. Proficient in Microsoft Excel, Word, and PowerPoint, with exceptional communication and relationship-building skills.
Overview
5
5
years of professional experience
Work History
Replenishment & Receiving Associate
Wegmans Supermarket
09.2023 - Current
- Conducted sales analysis to forecast customer demand and adjust inventory levels accordingly.
- Managed purchase orders, ensuring timely and accurate product delivery.
- Collaborated with cross-functional teams to enhance operational efficiency.
- Provided incredible service and answered customer questions in timely manner.
- Unloaded daily deliveries and stocked cases, displays, and backroom coolers with new and existing products/inventory.
- Verified that quantity, quality, and products delivered matched invoices and assisted in tracking vendor credits and records of inventory, damages, and variances.
- Ensured fresh and appealing shelves and cases by keeping them clean and well-stocked.
- Helped maximize sales through effective procedures for stocking, rotating, and merchandising products on sales floor, back rooms, and coolers/freezers.
- Properly handled products, used equipment, kept accurate logs, and followed sanitation practices in accordance with food and human safety guidelines.
Warehouse Operations Associate
FreezPak Logistics
08.2020 - 09.2023
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Helped train new employees in safe practices and warehouse procedures.
- Operated equipment while observing standard safety procedures.
- Maintained clean, orderly work environment free of hazards.
- Unpacked and repacked items in different quantities and configurations for shipment.
Gas Station Attendant
Quick Chek Stores
01.2020 - 07.2020
- Maintained inventory of all saleable items.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Built trustful relationships with customers to encourage return visits.
- Pumped gas for guests and took payments.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Monitored fuel levels in tanks, taking note of tanks due for refills.
- Created attractive merchandise displays to entice customers to make purchases.
- Maintained clean and orderly work station.
- Confirmed excellent customer service by quickly resolving customer concerns.
Online Sales Associate (Seasonal)
Kohl's
12.2019 - 01.2020
- Drove strategy for online platform, order management and fulfillment process to meet company objectives.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Bachelor of Science - Management
Ramapo College of New Jersey
Mahwah, NJ05.2024
Skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Exceptional communication and relationship-building skills
- Strong problem-solving and analytical skills
- Detail-oriented with ability to manage multiple projects simultaneously
- Relationship Building
- Data Preparation
- Sales Analysis and Forecasting
Timeline
Replenishment & Receiving Associate
Wegmans Supermarket
09.2023 - Current
Warehouse Operations Associate
FreezPak Logistics
08.2020 - 09.2023
Gas Station Attendant
Quick Chek Stores
01.2020 - 07.2020
Online Sales Associate (Seasonal)
Kohl's
12.2019 - 01.2020
Bachelor of Science - Management
Ramapo College of New Jersey