Matthew Irizarry
Rockaway Beach,NY
Summary
Personable individual with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Delivery Driver
Amazon
10.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- DOT certified
Delivery Driver
Gorillas
10.2021 - 06.2022
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
Union Carpenter
UBC
03.2016 - 11.2020
- Planned and executed work with proper tools and materials to maximize productivity.
- Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
- Managed inventory of tools, supplies and equipment and took initiative to procure necessary tools and supplies to boost production, leading to earlier target build goals.
- Planned projects by identifying necessary equipment, tools, and required assistance.
Postal Clerk
Post Office
08.2010 - 04.2015
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Provided service and sales to walk-in customers.
- Handled money orders, sold stamps and postage.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Weighed mail and computed pricing amounts.
- Added accurate data entry into computer system to complete transactions.
Education
No Degree - Broadcasting And Technology
Kingsborough Community College of The City University of New York
Brooklyn, NYNo Degree - Carpentry
Carpenter Training Center
Manhattan, NYSkills
- Customer Orders
- Computer Tracking
- Cash Register Operations
- Customer Transactions
- Customer Satisfaction
- Estimate Materials Requirements
- Sales Quota Achievement
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
Amazon
10.2022 - Current
Delivery Driver
Gorillas
10.2021 - 06.2022
Union Carpenter
UBC
03.2016 - 11.2020
Postal Clerk
Post Office
08.2010 - 04.2015
No Degree - Broadcasting And Technology
Kingsborough Community College of The City University of New York
No Degree - Carpentry
Carpenter Training Center