Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Matthew Janik

Allendale,MI

Summary

A hardworking and reliable employee with extensive background operating cash registers, stocking merchandise, and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience

Work History

Service Coordinator

Meijer
11.2023 - Current
  • Answered customer inquiries regarding store policies and procedures.
  • Performed other duties as assigned by management.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Greeted customers promptly and responded to questions.
  • Followed company security procedures for handling large sums of money.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Assessed customer needs and developed solutions to meet needs.
  • Coordinated and monitored service activities to confirm work met all requirements.

Server

McDonald's Restaurant
07.2021 - 07.2023
  • Took orders from customers accurately and in a timely manner.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked food before serving it to customers.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided excellent customer service to ensure satisfaction.
  • Trained new employees on restaurant procedures and plating techniques.

Education

Some College (No Degree) - General Business

Grand Valley State University
Allendale, MI

Skills

  • Returns Processing
  • POS Systems
  • Product Recommendations
  • Cash Register Operation
  • Issue Resolution
  • Complex Problem-Solving
  • Conflict Resolution
  • Staff Training
  • Time Management Skills
  • Team Leadership

Affiliations

  • Swam competitively in club and on high school teams for a total of 8 years

Accomplishments

  • earned a spot in state championships for swimming in my high school career

Timeline

Service Coordinator

Meijer
11.2023 - Current

Server

McDonald's Restaurant
07.2021 - 07.2023

Some College (No Degree) - General Business

Grand Valley State University

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Matthew Janik