MATTHEW J. D’AGOSTIN
DAMES & GAMES
Burbank,CA
13
years of professional experience
Self motivated and progress driven hardworking individual experienced as a bartender/barback. Looking to thrive in a fast pace work environment providing customer service and support to my fellow coworkers by demonstrating flexibility when needed. Long standing record of taking initiative, which I believe would be of value to your establishment.
Work History
BAR BACK/BARTENDER
3 Years 6 Months- Set up glassware for customers in anticipation of drink orders. Placed orders for spirits, beer and liquor at start of each shift to maintain bar inventory. Continuously monitored beverage stock levels during peak hours of operation. Collaborated with team members to plan and execute special events and promotions. Assisted customers as needed, providing excellent service and support. Assisted and tool lead to help resolve customer complaints under the supervision and request of bartending staff. Worked as an on call bartender and fill in when needed.
OPERATION ASSISTANT
5 Years 8 Months- Organize and sort thru still photos from production in order to create marketing and advertising campaigns for future films coming out in theatres, Netflix and Amazon.
BARTENDER
3 Years 3 Months- Lead bartender tasks include the ability to multi task and communicate appropriately with team and customers. Preparing and serving drinks, greeting and interacting with customers in a welcoming manner. Ensure high quality experience by preparing, sanitizing and making sure all bartending equipment is clean and in proper working order. Handling payments, verifying identifications and preventing excessive drinking.
PARKING ATTENDANT
4 Years- Parked and returned vehicles for guest during valet service hours. Directed drivers to parking spots, assigned numbered tags to customers and vehicles. Monitored parking area for safety, security and general customer service.
SEASONAL PACKAGE HANDLER
1 Month- Worked flexible hours, and holidays, to meet business needs. Stacked boxes onto pallets in an efficient manner. Participated in regular safety meetings and training sessions.
Education
GED
Skills
Bar Back Skills
Glass washing
Beer keg installation
Clearing tables
Ice restocking
Garnish preparation
Cleaning and sanitation
Supply replenishment
Glassware organization
Basic mixology
Stock rotation
Cleaning proficiency
Bartender support
Facility cleaning
Efficient Multi tasking
Strong multitasking
Customer service
Highly reliable
Team player attitude
Clear and effective communication
Patience and tolerance
Engaging personality
Customer service expertise
Cleanliness and hygiene
Responsible alcohol service
Payment processing
Handling difficult customers
Cash register operation
Menu memorization
Hospitality service expertise
Timeline
BAR BACK/BARTENDER
DAMES & GAMES
04.2023 - CurrentRead More
OPERATION ASSISTANT
FILM SOLUTIONS
05.2017 - 01.2023Read More
BARTENDER
DE JA VU
12.2016 - 03.2020Read More
SEASONAL PACKAGE HANDLER
FEDERAL EXPRESS
12.2015 - 01.2016Read More
PARKING ATTENDANT
THE BLUE ROOM
05.2013 - 05.2017Read More
Burbank Adult School
GED
Read More