Matthew Jegela
Moorhead,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
2001
2001
years of post-secondary education
Work History
Hub manager/driver
Salvador logistics
Fargo, ND
06.2023 - 01.2026
- Managed daily operations of logistics hub for efficient workflow.
- Coordinated staff schedules to ensure adequate coverage and productivity.
- Implemented safety protocols and conducted training sessions for new employees.
- Monitored transportation schedules to optimize delivery timelines and routes.
- Resolved customer complaints promptly and professionally.
- Provided leadership support to motivate employees during peak periods of activity.
- Operated delivery vehicles to transport goods efficiently and safely.
- Conducted routine vehicle inspections to ensure compliance with safety standards.
- Assisted in loading and unloading cargo to optimize delivery processes.
- Adhered to traffic laws and company policies during all driving activities.
- Coordinated schedules to maximize timely deliveries across various routes.
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Maintained accurate logs of vehicle inspections and repair status.
- Assisted with loading and unloading freight when necessary.
Assistant Manager
NAPA Auto Parts - Genuine Parts
Baudette, Minnesota
05.2018 - 05.2021
- Trained and mentored new team members on customer service standards.
- Collaborated with suppliers to ensure timely delivery of auto parts inventory.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Service Manager
Alexandria dockworks
Alexandria, Minnesota
03.2002 - 05.2014
- Managed daily operations and service delivery for dock activities.
- Oversaw staff training and development for service excellence.
- Monitored inventory levels to support operational efficiency.
- Resolved customer complaints in a timely manner.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Motivated and supported employees to maintain low turnover.
- Pitched in to complete various duties during peak periods or employee absences.
- Ensured compliance with applicable laws and regulations related to services provided.
Education
Buffalo High School
Buffalo, MNSkills
- Safety protocol implementation
- Vehicle maintenance
- Inventory management
- Customer relationship management
- Team leadership
- Staff training
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Shift scheduling
- Reliability
- Teamwork
- Experience with forklifts
Timeline
Hub manager/driver
Salvador logistics
06.2023 - 01.2026
Assistant Manager
NAPA Auto Parts - Genuine Parts
05.2018 - 05.2021
Service Manager
Alexandria dockworks
03.2002 - 05.2014
Buffalo High School