Summary
Overview
Work History
Education
Skills
Timeline
Generic
Matthew Johnson

Matthew Johnson

Farmingdale,NY

Summary

Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done. Energetic individual with outstanding interpersonal, writing and math skills.

Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Friendly and outgoing Sales Engineer with excellent presentation and interpersonal skills to convey technical knowledge to end-users and C-level executives. Extensive experience with different types of lasers to leverage product line to customers.

Overview

10
10
years of professional experience

Work History

Sales Engineer

Photonics Industries International
Ronkonkoma, NY
11.2023 - Current
  • Conferred with customers and engineers to assess equipment needs and determine system requirements.
  • Managed and grew vital customer accounts by astute contract review, production scheduling and customer engineering support.
  • Maintained accurate sales forecasting reports.
  • Created sales or service contracts for customer review and acceptance.
  • Documented account activities and generated sales reports.
  • Researched and identified potential customers.
  • Arranged demonstrations or equipment trials to persuade customers and drive sales.

Logistics Coordinator

Photonics Industries International
Ronkonkoma, NY
11.2023 - 12.2023
  • Managed paperwork and necessary information required for client shipments.
  • Dispatched information to service providers to schedule freight movement.
  • Prioritized work based on business demands and freight delivery times.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Evaluated problematic conditions to resolve issues and optimize service levels.
  • Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.
  • Logged, processed and followed up on merchandise authorization shipments in databases.
  • Evaluated incoming pick-up and delivery requests to determine driver assignments.
  • Maintained and updated systems to drive communication with internal and external customers.

Warehouse Inventory Clerk

Photonics Industries International
Ronkonkoma, NY
04.2023 - 09.2023
  • Received, stored and shipped goods and materials.
  • Examined packages and goods for damage and notified vendors
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Maintained business operations by communicating with coworkers and managers.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Prepared inventory for shipment by attaching tags and labels.
  • Verified received goods by comparing with purchase orders.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.

Cleaning Technician

Clinical Clean
Bohemia, NY
03.2020 - 03.2023
  • Sanitized frequented areas and equipment using approved supplies.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Responded to emergency cleaning requests to meet client expectations.
  • Employed optimal safety practices resulting in zero hazards, incidents or lost-time accidents.
  • Used industrial cleaning equipment to quickly complete custodial tasks.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

Crew Member

Dunkin' Donuts
St. James, NY
09.2015 - 01.2019
  • Provided a high level of service by helping customers find the specific products.
  • Kept the restaurant clean and ensured counters and tables were properly sanitized.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Contributed to loss prevention efforts by observing customer behavior and reporting signs of theft.
  • Managed morning rush of over 100 customers daily with efficient, levelheaded customer service.
  • Increased customer satisfaction through friendly and professional communication.

Camp Counselor

St. Patricks Youth
Smithtown, NY
06.2014 - 08.2018
  • Cultivated effective relationships with campers, their parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Developed the camp's emergency procedures and shared them with other counselors in preparation for a serious event or injury.
  • Reported any camper who did not follow proper safety protocols.
  • Cultivated and deepened relationships between staff, families and camp children.
  • Watched behaviors, corrected issues and looked for signs of deeper issues like abuse.
  • Completed daily logs and different records in an accurate and efficient manner.
  • Assisted homesick children by actively listening to their concerns and providing emotional support.
  • Planned and managed a wide range of activities focused on physical and mental development.

Education

Bachelor of Science - Business Administration

Southern New Hampshire University
Hooksett, NH
03-2026

High School Diploma -

Smithtown High School East
Saint James, NY
2017

Bachelor of Science - Homeland Security

SUNY At Albany
Albany, NY

Skills

  • Inventory restocking
  • Product cross-selling
  • Verbal communication
  • Employee mentoring
  • Strong communication skills
  • Safety guidelines
  • Activity leadership
  • Company policies
  • Transporting and delivery
  • Commercial equipment operations
  • Interior and exterior cleaning
  • Exceptional time management
  • Sanitization techniques
  • Maintaining Equipment
  • Team Collaboration
  • Workplace Organization
  • Storage and Supply Management
  • Workflow Planning
  • Product Organization
  • Transportation Management
  • Shipping and Receiving
  • Inventory Control
  • Problem-Solving

Timeline

Sales Engineer

Photonics Industries International
11.2023 - Current

Logistics Coordinator

Photonics Industries International
11.2023 - 12.2023

Warehouse Inventory Clerk

Photonics Industries International
04.2023 - 09.2023

Cleaning Technician

Clinical Clean
03.2020 - 03.2023

Crew Member

Dunkin' Donuts
09.2015 - 01.2019

Camp Counselor

St. Patricks Youth
06.2014 - 08.2018

Bachelor of Science - Business Administration

Southern New Hampshire University

High School Diploma -

Smithtown High School East

Bachelor of Science - Homeland Security

SUNY At Albany
Matthew Johnson