Matthew Jones
Fayetteville,NC
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Protective security guard with several years of experience working to promote safety of people and premises in assigned area. Expertise in controlling exits and entrances and testing and inspecting fire and security systems. Proactive and watchful professional possessing deep knowledge of of security operations and safety practices.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
Work History
Security Guard
Gold Italia
Fayetteville, North Carolina
01.2023 - Current
- Investigated suspicious activity and reported findings to management.
- Answered questions from the public regarding facility rules and regulations.
- Assisted with searches of personnel, vehicles, packages.
- Provided customer service assistance to staff and visitors in a professional manner.
- Inspected buildings for unsafe conditions, or unauthorized persons.
Personal Security Guard
Wild Vibe Tribe
Fayetteville, North Carolina
02.2022 - Current
- Observed behavior patterns in order to identify potential criminal activity or threats.
- Conducted security checks and patrols to ensure the safety of personnel and property.
- Participated in drills designed to test safety protocols in case of an emergency situation.
- Investigated suspicious activities or incidents on premises.
- Managed traffic flow throughout parking lots and other areas of the facility.
- Assisted in controlling access to restricted areas.
- Provided crowd control during special events at the facility.
- Provided information regarding facility policies and procedures to visitors.
- Performed searches of people, vehicles, and buildings as required by law or policy.
- Monitored buildings and grounds by examining doors, windows and gates to confirm locked and secured status.
- Escorted or drove motor vehicle to transport individuals to specified locations or to provide personal protection.
- Patrolled grounds to maintain safety and detect unauthorized people or vehicles.
- Responded to potentially unsafe and dangerous situations and recommended relevant course of action.
Lead Security Guard
Island Flava Restaurant & Lounge
Fayetteville, North Carolina
03.2021 - Current
- Coordinated with local law enforcement agencies during emergency situations.
- Assisted in the development of safety policies and procedures for the organization.
- Investigated disturbances or complaints of criminal activities on property grounds.
- Provided assistance with crowd control during large gatherings or events.
- Identified potential security risks and threats and reported them to the appropriate personnel.
- Monitored CCTV systems, alarms and other security equipment to detect any suspicious activity.
- Performed random searches of employees' bags before they enter the building.
- Assisted in developing security plans for special events and occasions.
- Managed access control points such as gates, doors, and garages, ensuring that only authorized persons are allowed entry into secured areas.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Provided friendly and professional assistance to employees, visitors and customers.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Searched bags manually to identify prohibited items and contraband.
- Identified suspicious activity to determine appropriate response.
Security Guard
Phenix Security Solutions
Myrtle Beach, South Carolina
05.2020 - 06.2022
- Investigated suspicious activity and reported findings to management.
- Assisted with searches of personnel, vehicles, packages.
- Maintained order during special events such as concerts and conferences.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Completed incident reports regarding violations of policies or procedures.
- Provided customer service assistance to staff and visitors in a professional manner.
- Secured personnel and premises by inspecting buildings and patrolling property.
Education
High School Diploma -
South View High School
Hope Mills, NC06-2001
Some College (No Degree) - Culinary Arts
Le Cordon Bleu College of Culinary Arts Atlanta
Tucker, GASkills
- CCTV Monitoring
- Premises surveillance
- Report Preparation
- Vigilant and watchful
- Security operations
- Personal security
- Complex Problem-Solving
- Workplace Safety
- Surveillance
- Patrolling
Timeline
Security Guard
Gold Italia
01.2023 - Current
Personal Security Guard
Wild Vibe Tribe
02.2022 - Current
Lead Security Guard
Island Flava Restaurant & Lounge
03.2021 - Current
Security Guard
Phenix Security Solutions
05.2020 - 06.2022
High School Diploma -
South View High School
Some College (No Degree) - Culinary Arts
Le Cordon Bleu College of Culinary Arts Atlanta