Matthew Joshua

• Managed and supervised administrative and daily program operations, complying with policies and regulations pertaining to Title IV-E eligibility for foster care, adoptions, GAP, EMAS, EGAP programs.
• Established strong relationships with key stakeholders, ensuring support for program initiatives.
• Developed strategic plans, setting clear objectives and achievable milestones for the team.
• Managed cross-functional teams for successful project completion within deadlines and budgets.
• Manage case load of over 1400 post adoption cases.

Determine eligibility to recoup federal funds for children in foster care and adoptions.

• Complete medicaid applications for all children in the child welfare system.
• Obtain and maintain appropriate case documentation.
• Manage a filing system.
• Provide technical assistance on the completion of all eligibility review forms.
• Track placement history logs to maintain eligibility accuracy.
• Assist in problem solving with Medicaid coverage for children placed out of home.
• Maintain open communication with Case Managers and Protective Investigators.

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Enhanced communication between clients and providers through consistent follow-ups and progress updates.
• Achieved positive client outcomes by developing and implementing comprehensive case management plans.
• Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.

• Participated in cross-functional projects aimed at enhancing operational efficiency across departments.
• Improved financial reporting by conducting thorough account reconciliations and resolving discrepancies.
• Conducted comprehensive financial audits for accuracy and compliance purposes, identifying areas for improvement.
• Provided exceptional customer service to both internal stakeholders and external clients while handling sensitive financial matters promptly.