Summary
Overview
Work History
Education
Skills
Achievements And Activities
Certification
Timeline
Generic

Matthew J. Soto

Yonkers,NY

Summary

Dedicated customer service professional transitioning into nursing, bringing strong communication, problem-solving, and teamwork skills. Experienced in coaching, retail, and front desk operations, with a passion for patient care and support. Skilled in handling high-paced environments, assisting customers, and fostering positive client relationships.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Coach / Receptionist

Game on 13
Elmsford, NY
10.2018 - Current
  • Train and mentor over 50+ athletes in baseball techniques, improving player performance and teamwork.
  • Greet and assist players, parents, and visitors professionally.
  • Manage customer inquiries via phone and email, handling reservations and scheduling efficiently.
  • Process daily transactions averaging $1,500 in rentals, lessons, and merchandise.
  • Maintain organized records and assist with event coordination and facility operations.

Sales Associate

The Talbots, Inc
White Plains, NY
11.2023 - 08.2024
  • Delivered personalized customer service and styling advice to increase client satisfaction.
  • Efficiently processed transactions, returns, and exchanges while maintaining cash register accuracy.
  • Assisted with promotions, loyalty programs, and in-store events, driving sales growth.
  • Maintained store presentation, restocking merchandise, and ensuring a clean shopping environment.

Sales Associate

Uniqlo Co., Ltd
Yonkers, NY
09.2023 - 12.2023
  • Provided excellent customer service and assisted customers with styling needs.
  • Promoted brand values and educated customers on product features.
  • Replenished stock, maintained store organization, and followed visual merchandising guidelines.
  • Supported team in achieving sales goals and operational efficiency.

Dining Room Busser/Runner/Waiter

Leewood Golf Club
Eastchester, NY
06.2021 - 08.2021
  • Set up and cleared tables efficiently to maintain a clean dining environment.
  • Assisted servers by refilling water, bread, and condiments to enhance customer experience.
  • Ensured timely removal of used dishes and resetting of tables.
  • Maintained cleanliness in dining areas, including floors and service stations.

Education

Bachelor of Science - Human Biology

CUNY Hunter College
New York, NY
01-2027

Certified Nurse Aid - Nurse Assistant

TIA School of Allied Health
New York, NY
08-2025

Liberal Social Science Degree Path - Social Sciences

SUNY Westchester Community College
Valhalla, NY
05.2023

Marketing Degree Path - Marketing and Business Communication Studies

Cabrini University
Radnor, PA
05.2022

High School Diploma -

Archbishop Stepinac High School
White Plains, NY
06.2020

Skills

  • Interpersonal and teamwork skills
  • Conflict resolution and problem-solving
  • Multitasking in customer service
  • Microsoft Office proficiency
  • Cash handling and transactions
  • Scheduling and inventory management
  • Patient communication
  • Medical terminology knowledge
  • Effective communication

Achievements And Activities

  • Student Government
  • Campus Ministry
  • High School Honors Student
  • Collegiate Athlete

Certification

  • Certified Nursing Assistant

Timeline

Sales Associate

The Talbots, Inc
11.2023 - 08.2024

Sales Associate

Uniqlo Co., Ltd
09.2023 - 12.2023

Dining Room Busser/Runner/Waiter

Leewood Golf Club
06.2021 - 08.2021

Coach / Receptionist

Game on 13
10.2018 - Current

Bachelor of Science - Human Biology

CUNY Hunter College

Certified Nurse Aid - Nurse Assistant

TIA School of Allied Health

Liberal Social Science Degree Path - Social Sciences

SUNY Westchester Community College

Marketing Degree Path - Marketing and Business Communication Studies

Cabrini University

High School Diploma -

Archbishop Stepinac High School

Similar Profiles

CREATE PROFILE