Matthew Judson
Winston-Salem,NC
Summary
Experienced hospitality leader with 25+ years in high-volume restaurants and bar operations, including business ownership. Known for delivering exceptional guest experiences, building loyal clientele, and leading efficient, high-performing teams. Strong background in craft beverages, staff management, and fast-paced service environments.
Overview
2027
2027
years of professional experience
Work History
Owner
Self-employed
Winston-Salem, NC
2019 - Current
- Oversee all business operations including staffing, budgeting, and daily workflow
- Built strong customer relationships driving repeat business and referrals
- Developed and executed business strategies to improve efficiency and profitability
- Lead and manage team performance to maintain high service standards
Server
Ryan's Restaurant
Winston-Salem, NC
02.2018 - Current
- Deliver high-level service in a fast-paced, high-volume environment
- Manage multiple tables efficiently while maintaining accuracy and guest satisfaction
- Build rapport with guests to increase repeat business and positive reviews
- Contribute to a team-focused, professional work environment
Server
Mozelle's Fresh Southern Bistro
Winston-Salem, NC
07.2015 - 04.2016
- Provided detailed menu guidance and upselling to enhance guest experience
- Coordinated with kitchen staff to ensure timely and accurate service
- Maintained strict attention to detail and food safety standards
Bartender / Bar Manager
Mes Que
Buffalo, NY
06.2012 - 06.2015
- Managed bar operations including inventory, ordering, and cost control
- Trained and supervised staff on service standards and safety procedures
- Created cocktail menu that increased sales and customer engagement
- Maintained compliance with all health and safety regulations
Education
Metropolitan State University of Denver
Denver, COCommunity College of Aurora
Aurora, COSkills
Customer Service Excellence
Craft Beer, Wine & Cocktails
Team Leadership & Training
Inventory & Cost Control
High-Volume Multitasking
POS Systems
Guest Retention
Timeline
Server
Ryan's Restaurant
02.2018 - Current
Server
Mozelle's Fresh Southern Bistro
07.2015 - 04.2016
Bartender / Bar Manager
Mes Que
06.2012 - 06.2015
Owner
Self-employed
2019 - Current
Metropolitan State University of Denver
Community College of Aurora