Matthew Kahn
Fridley,MN
Summary
Dynamic Service Technician with a proven track record at Oxygen Service Company, adept at negotiating cost-effective solutions and enhancing customer satisfaction. Skilled in troubleshooting complex electrical systems and fostering team collaboration, consistently delivering high-quality service while streamlining processes for improved efficiency. Recognized for exceptional attention to detail and effective communication with clients.
Overview
10
10
years of professional experience
Work History
Service Technician
Oxygen Service Company
Saint Paul, MN
10.2022 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Negotiated with vendors for parts procurement, achieving cost savings while maintaining high-quality standards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
- Delivered comprehensive service reports to clients, detailing maintenance work performed and recommendations for future care.
Supervisor of Fabrication
Dero Bike Racks Inc
Fridley, MN
04.2016 - Current
- Worked with Comac series 3000-model 304 roll bender process of bending products with long, and multiple bends
- Worked with multiple Horn 100 and 50 CNC benders for large quantities of production part
- Preformed tool change-outs, and some programming
- Performed maintenance work on electric hand tools, and other machinery
- Did all necessary paperwork to keep track of orders, and keep notes of any changes or problems that needed to be addressed by office staff
- Worked with welders, engineers, and director of operations to figure out new ways to bend, and that would help save time to get products to customers faster, and gained profits
- Was part of the safety committee to help implicate better ways to improve fewer workplace accidents
- Devoted special emphasis to punctuality, and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Plasma cutting steel plate for custom parts
- Worked with multiple tools to make sure parts had correct degrees and radius
- Provided training, support, direction and mentorship to continually develop employee work habits, job skills and safety practices.
Fabricator
Linders Specialty
West St. Paul
06.2022 - 10.2022
- Fabricated components and structures following customer requirements.
- Cut bent, and formed sheet metal and other materials to create metal works.
- Maintained detailed records of work orders completed per day/week/month/year for accurate reporting and resource allocation.
- Performed routine maintenance on fabrication equipment to ensure optimal performance levels during high-demand periods.
- Maintained high levels of client satisfaction, delivering projects that consistently met or exceeded expectations.
Fabricator
Benson Metals
Saint Paul, MN
08.2020 - 05.2022
- Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
- Operated welding machines and grinders to cut, shape and join metal workpieces.
- Fabricated components and structures following customer requirements.
- Cut bent, and formed sheet metal and other materials to create metal works.
- Worked with plasma tables, Saws and CNC benders
- Delivered products to customer
- Installation of some products
Lead Electrician
Tompkins Electrical Contractors
Lawnsdale, Minnesota
04.2015 - 03.2017
- Installation Of various types of lights, devices, breakers, floor heat, and kitchen appliances
- Low voltage- phone/cable, furnace/ A/C's, and doorbells.
- Working with homeowners and builders on layout and specs.
- Remolding old electrical, testing and tracing old circuits, adding new
- Remodel of Cintas uniform company, light upgrade of post cereal
- Panel/ meter upgrades and installation
- Installed, tested and modified circuit breakers, panels, fuses, lights, switches/outlets, appliances
- Interpreted drawings, wiring diagrams and written descriptions of project requirements.
- Evaluated existing electrical systems for maintenance, repair and update requirements.
- Diagnosed issues and developed effective solutions.
Education
Electrical wiring - Electrical
Gary Otto/company Classes
Memphis, Tennessee2011
Safety guidlines and procedures
OSHA Safty (on Line)
Minneapolis, Minnesota2011
Skills
- Knowledge of NEC
- Team/Time management
- Experience in Customer service/relations
- Knowledge of Low voltage lighting, transformers/drivers, phones/ cables, surround sound
- Blueprint fluency, able to read wiring diagrams
- Electrical wiring of Residential, commercial and light industrial new and modeling
- Training of new employees to shop and electrical trade
- Installation/upgrade of meters/panels and disconnects
- Troubleshooting complex Lighting control systems and other electrical systems
- Exceptionally detail-oriented
- CNC/custom steel pipe bending
- Stainless steel polishing
- Welding/custom fabrication
- Knowledge of a large variety of hand tools, gauges, and meters
- Custom fabrication
Timeline
Service Technician
Oxygen Service Company
10.2022 - Current
Fabricator
Linders Specialty
06.2022 - 10.2022
Fabricator
Benson Metals
08.2020 - 05.2022
Supervisor of Fabrication
Dero Bike Racks Inc
04.2016 - Current
Lead Electrician
Tompkins Electrical Contractors
04.2015 - 03.2017
Electrical wiring - Electrical
Gary Otto/company Classes
Safety guidlines and procedures
OSHA Safty (on Line)