Matthew Kakaio
Workplace Manager
Dunnellon,FL
Summary
Dynamic Workplace Manager at VMware, Inc. with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in team leadership and budget management, Committed to quality control and effective communication.
Overview
38
38
years of professional experience
Work History
Workplace Manager
VMware, Inc. / Broadcom
08.2016 - 05.2024
- Managed warehouse operations, mailroom and vendor management.
- Worked closely with Accounts Payable on Three-way matching process.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
Shipping and Receiving Supervisor
VMware, Inc
01.2007 - 07.2016
- Worked with team of eight employees to handle shipping/ receiving, mailroom and finance tasks.
- Optimized storage space usage by organizing inventory according to product type and frequency of use.
- Fostered a positive workplace culture by promoting open communication, teamwork, and recognition of individual achievements within the shipping and receiving team.
- Enhanced warehouse efficiency by implementing streamlined shipping and receiving processes.
- Oversaw loading dock operations, maintaining a safe environment and preventing accidents or delays during peak hours.
- Coordinated with multiple departments for seamless order fulfillment, enhancing cross-functional collaboration within the company.
- Reduced order errors through meticulous attention to detail in the verification of incoming and outgoing shipments.
Military Police Officer
United States Army
02.1986 - 02.1989
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
Education
High School Diploma -
Cupertino High School
Cupertino, CA06-1983
Skills
- Customer engagement
- Strategic team guidance
- Time management
- Operations management
- Policy and procedure development
- Vendor management
- Microsoft Office
- ERP Systems - SAP and Workday
Accomplishments
- Achieved process improvements by introducing Bear Tracks Package Tracking System for Shipping/ Receiving tasks.
- Developed playbook for procedures within the Shipping/ Receiving Department. Used as a template for other departments to follow.
Timeline
Workplace Manager
VMware, Inc. / Broadcom
08.2016 - 05.2024
Shipping and Receiving Supervisor
VMware, Inc
01.2007 - 07.2016
Military Police Officer
United States Army
02.1986 - 02.1989
High School Diploma -
Cupertino High School
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