Matthew Kass
Olympia,WA
Summary
Creative Producer offering years of experience creating impactful, fresh and innovative content. Offers talent for design and capacity to handle technical editing, business operations and team leadership requirements.
Overview
8
8
years of professional experience
Work History
Producer
The Arena Group
Remote, WA
01.2020 - Current
- Coordinated website production with design, engineering, management and advertisement teams.
- Partnered with publisher and account teams to meet tight publishing deadlines.
- Managed the workflow of projects from concept through post-production.
- Built and optimized sites for SEO, analytics, and revenue.
- Created training and documentation for process improvements with publishers and internal teams.
- Designed website mockups using Figma and Adobe Illustrator.
Player Support Technician Billing/Accounts/Merch
Keywords Studios
Redmond, WA
09.2019 - 01.2020
- Provided support for League of Legends players on questions about billing and merchandise.
- Performed fraud investigation in player accounts.
- Managed Shopify merchandise pages.
- Helped co-workers and superiors translate German tickets into English.
- Interacted with various League of Legends teams to provide up-to-date information to players.
Systems Integrator
Muenet GmbH
Coesfeld, Germany
11.2015 - 08.2016
- Developed requirements documents for complex systems integration projects.
- Configured and maintained network components, such as routers, switches, firewalls, and wireless access points.
- Managed international business relations between our Polish, German, and American partners.
- Used sales opportunities to improve customer hardware where necessary.
Education
Bachelor of Arts - Game Art And Design
Southern New Hampshire University
Hooksett, NH05-2023
Associate of Arts - General Studies
Everett Community College
Everett, WA01-2014
Skills
- Budget Oversight
- Work Planning and Prioritization
- Presentation Skills
- Timeline Management
- Design
- Production
Languages
English
Native/ Bilingual
German
Professional
Affiliations
- I create 2D artworks for Twitch streamers and 3D artwork for personal game design projects under: https://www.artstation.com/downerdisaster
References
References available upon request.
Timeline
Producer
The Arena Group
01.2020 - Current
Player Support Technician Billing/Accounts/Merch
Keywords Studios
09.2019 - 01.2020
Systems Integrator
Muenet GmbH
11.2015 - 08.2016
Bachelor of Arts - Game Art And Design
Southern New Hampshire University
Associate of Arts - General Studies
Everett Community College
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