Matthew Kaumans
Olympia
Summary
Experienced with managing shop operations and team supervision. Utilizes strategic planning to improve operational efficiency and customer satisfaction. Track record of effective inventory control and staff development.
Professional with track record in retail management, adept at driving team collaboration and achieving results. Expertise in inventory management, staff training, and customer service, ensuring smooth operations and high standards. Known for adaptability and reliability, delivering consistent performance in dynamic environments. Equipped with strong problem-solving skills and focus on operational excellence.
Overview
17
17
years of professional experience
Work History
Shop Manager/Operations Manager
Nashguitars
12.2007 - 12.2024
- Enhanced customer loyalty by introducing personalized service initiatives.
- Created and managed workflow
- Ordered parts and supplies for the shop
- In charge of many steps of guitar building
- Responsible for billing, shipping and receiving
- Responisble for Logistics
- Client Managment
Education
High School Diploma -
General HH Arnold High School
Wiesbaden Germany06-2001
Skills
- Customer service
- Employee management
- Health and safety
- Invoicing
- Employee motivation
- Customer engagement
- Task delegation
- Store operations
- Sales analysis
- Consultative sales
- Brand representation
- Vendor engagement
- Team leadership
- Inventory management
- Effective leader
- Operations management
- Delegating work
- Relationship building
- Quality assurance
- Customer relations
- Goal setting
- Inventory control
- Customer service management
- Business management
- Assignment delegation
- Operations oversight
- Direct sales
- Department oversight
- Client account management
Timeline
Shop Manager/Operations Manager
Nashguitars
12.2007 - 12.2024
High School Diploma -
General HH Arnold High School
Similar Profiles
Tiffany LunaTiffany Luna
Project Manager at Ferguson Home BuildersProject Manager at Ferguson Home Builders
Jeffrey MindenJeffrey Minden
Tech Support Specialist 2 at Jaggaer Global ProcurementTech Support Specialist 2 at Jaggaer Global Procurement
Sarah WatkinsSarah Watkins
Bookkeeper at Alpine Ductless Heating, Cooling and ElectricalBookkeeper at Alpine Ductless Heating, Cooling and Electrical
Kyal IkerdKyal Ikerd
General Manager at Victra VerizonGeneral Manager at Victra Verizon
Alexander HawkinsAlexander Hawkins
Operations Manager/Accounts Payable Manager at Sullivan Auto GroupOperations Manager/Accounts Payable Manager at Sullivan Auto Group