Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Keller

Camarillo,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Highly mechanically inclined, possesses many skillsets, and very well suited for providing effective customer service and maintaining excellent relationships with clients and vendors. A team player who works well with others to achieve goals.

Overview

15
15
years of professional experience

Work History

Account Manager /Lead Technician

Red Security Group LLC
Redondo Beach, CA
06.2020 - 06.2024
  • Managed operations and supervised a local team of six lock, door, and safe technicians including technical support and assistance in the field.
  • Maintained relationships with nationwide customers. Provided excellent communication and prompt correspondence regarding project deadlines and cost to facilities managers at large restaurant chains and sporting goods retailers.
  • Submitted estimates through required customer portals in a timely fashion. Directed vendors and maintained professional rapport with subcontractors to complete projects in several states.
  • Nationwide projects included glass store front replacement, window replacement, lock and safe opening and repair. Access control system service and installation.
  • Proficient in using Service Channel, Vendor Cafe, iPayables.com to submit invoices and using QuickBooks for invoices, estimates, accounts payable, and accounts receivable.
  • Work done in the field included locksmith and safe work, replacing storefront doors, door closers, hinges and hollow metal doors. Installed glass in commercial properties from tempered safety glass in doors to large dual glazed windows.

General Mechanic

Back Alley Restorations
Moorpark, CA
02.2020 - 04.2020
  • Provided consistent expertise in diagnostic and repair of classic automobiles.
  • Duties included repair and replacement of all components including brakes, engine, transmission, suspension, differential.
  • Installed and serviced carburetors, airbag systems, disk brake conversions, and custom exhaust systems as well as fabrication and MIG welding as needed.
  • Assembled interiors, instrument panels, and final detail work before delivery to customer.

Embroidery Machine Operator

Coastal Embroidery
Camarillo, CA
11.2019 - 02.2020
  • Operated embroidery machines to efficiently produce quality work for several different account customers from small businesses, sports teams, and local law enforcement / emergency responders.
  • Additionally, received training in screen printing and production of appliques.
  • Adjusted machine settings according to fabric type, size of design, number of colors used, and other specifications.

Locksmith Technician

Redmond Lock and Key
Redondo Beach, CA
03.2018 - 09.2019
  • Locksmith technician, handling outside service and repair of locks, doors, and security systems.
  • Responded to service calls in a timely manner while maintaining customer satisfaction standards.
  • Routinely serviced and installed major hardware manufacturer's products including Adams Rite, Alarm Lock, Best, Corbin, CRL, Detex, Dorma, Falcon, First Choice, Jackson, LCN, Russwin, Sargent, and Schlage commerical hardware.
  • Installed residential hardware such as Baldwin, Emtek, Kwikset, and Weslock.
  • Also proficient in basic and multiple tier master key systems as well as systems using Best, Medeco, Mul-T-Lock, Schlage Everest.
  • Drilled, manipulated, or otherwise defeated Amsec ESL 10, Sargent & Greenleaf 6730, Securam, and LaGard swingbolt locks. Opened and repaired safes with re-locker failures and boltwork malfuctions.

Key Department Lead

Coastline Recovery
Gardena, CA
05.2017 - 04.2018
  • Fulfilled requests from finance companies to create keys for repossessed vehicles.
  • Maintained correspondence with finance companies, outer storage yards, and reached out to new customers to increase key sales.
  • Developed and implemented departmental policies and procedures.

Shop Manager

Redmond Lock and Key
Redondo Beach, CA
08.2013 - 04.2017
  • Managed a team of 4 technicians.
  • Opened and closed shop daily.
  • Handled all walk-in traffic and operated point of sale system.
  • Ordered parts as needed for stock and specialty items.
  • Coordinated with outside vendors and contractors for more substantial jobs.
  • Performed all automotive locksmith work both onsite and in the field.

Associate

Kurt True Value Hardware
Redondo Beach, CA
04.2016 - 12.2016
  • Assisted customers with hardware needs.
  • Built screens, cut glass, and repaired windows.
  • Also threaded pipe and gained a knowledge of plumbing parts.

Manager

Box Brothers Inc.
Redondo Beach, CA
09.2009 - 08.2013
  • Packaged fragile items.
  • Opened and closed store.
  • Processed invoices and daily sales reports.
  • Trained new hires and traveled to cover shifts at other stores.

Education

High School Diploma -

Nathaniel Narbonne Senior High School
Harbor City, CA

Skills

  • Project Management
  • Accounts Payable/Receivable
  • Operations
  • Relationship building and management
  • Automotive Locksmith
  • Safe Technician
  • Commercial Locksmith
  • Flux Core Arc Welding
  • MIG welding
  • Hardware Installation
  • Glass handling
  • Estimating costs
  • Computer Skills
  • Commercial glass installation
  • Dispatch Coordination
  • Diagnostic abilities
  • Engine repair
  • Brake Systems

Timeline

Account Manager /Lead Technician

Red Security Group LLC
06.2020 - 06.2024

General Mechanic

Back Alley Restorations
02.2020 - 04.2020

Embroidery Machine Operator

Coastal Embroidery
11.2019 - 02.2020

Locksmith Technician

Redmond Lock and Key
03.2018 - 09.2019

Key Department Lead

Coastline Recovery
05.2017 - 04.2018

Associate

Kurt True Value Hardware
04.2016 - 12.2016

Shop Manager

Redmond Lock and Key
08.2013 - 04.2017

Manager

Box Brothers Inc.
09.2009 - 08.2013

High School Diploma -

Nathaniel Narbonne Senior High School

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