Matthew Kelly
MOUNT JULIET,TN
Summary
Strong background knowledge in computer networks and project management as well as managing online spending and creating and maintaining Premier portals.
Overview
11
11
years of professional experience
Work History
Senior Sales Account Manager
Dell Technologies
Nashville, TN
09.2016 - 02.2023
- Worked closely with other departments to understand full scope of available offerings and provide top-notch sales support to customers.
- Developed and maintained knowledge of current sales and promotions.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training for Premier portals..
- Managed and supports over 60 accounts including top universities like Harvard and Princeton. Also managed global accounts like Atlas Copco, Novelis, and others.
- Trained new sales personnel on company policies, customer acquisition strategies for Premier portals.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues
- Provided exceptional customer service to foster client loyalty and satisfaction
Head Sushi
Zumi Sushi
Nashville, TN
07.2012 - 08.2016
- Trained and managed kitchen personnel and supervised related culinary activity.
- Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
- Placed orders to restock items before supplies ran out.
- Evaluated food products to verify freshness and quality.
- Assisted with menu development and planning.
- Created hands on sushi classes along side Chef Brian Morris from Relish magazine.
- Provided sushi experiences to celebrities' like Elton John, Keith Urban, Skrillex, Taylor Swift, and countless others in upbeat and fun environment.
- Carefully handled various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
Education
GED -
John Overton
Nashville, TNSome College (No Degree) - Computer Networking
CCENT Training
Nashville, TNSome College (No Degree) - Project Management Training
CAPM
Nashville, TNSkills
- Product Knowledge
- Full understanding of background processes
- Issuing Reports
- Shipping and Receiving
- Product Promotion
Timeline
Senior Sales Account Manager
Dell Technologies
09.2016 - 02.2023
Head Sushi
Zumi Sushi
07.2012 - 08.2016
GED -
John Overton
Some College (No Degree) - Computer Networking
CCENT Training
Some College (No Degree) - Project Management Training
CAPM
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