Matthew Klapal
Castle Rock,Colorado
Summary
Sales Associate at The North Face with a strong focus on customer service and product knowledge, driving customer satisfaction and brand loyalty. Proficient in various CAD software and effective in team collaboration, creating engaging shopping experiences that align with business goals. Demonstrated ability to meet customer needs while enhancing overall store performance.
Overview
2
2
years of professional experience
Work History
Sales Associate
The North Face
Castle Rock, USA
08.2023 - Current
- Effectively manage a 20-hour workweek while maintaining a full academic course load, demonstrating strong time management and prioritization skills.
- Deliver comprehensive product knowledge to enhance customer experience and drive informed purchasing decisions.
- Proactively engage with customers, providing attentive assistance to enhance their shopping experience and satisfaction.
- Demonstrated passion for outdoor products, creating an inviting atmosphere that encouraged customer interaction and increased satisfaction
- Cultivated a welcoming environment that enhanced customer engagement and fostered brand loyalty through attentive service
Education
Associate of Applied Science - Architecture Technician
Arapahoe Community Collage
Littleton, CO05.2026
Diploma -
Douglas County High School
Castle Rock, CO05.2022
Skills
- Sketchup
- Layout
- Enscape
- Revit
- Drafting
- Model Making
- Attention to detail
- Team collaboration
- Customer service
- Friendly, positive attitude
Timeline
Sales Associate
The North Face
08.2023 - Current
Associate of Applied Science - Architecture Technician
Arapahoe Community Collage
Diploma -
Douglas County High School
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