Matt Klimas

• Managed Meraki firewall and Meraki access points along with Cisco switches
• Managed Active Directory and application servers - Windows 2016-2022
• Managed Backups utilizing Backup Exec - Tape & Disk
• Maintained Avaya Phone System
• Provided excellent customer service by troubleshooting employee issues
  
• Projects:
  -Completed site-wide upgrade of all Cisco switches
  -Migrated company email to Office 365 - GCC High
  -Installed new file server
  -Upgrade EHR application server
  -Migrated to Azure Active Directory Hybrid
  -Implemented Microsoft Intune as MDM solution
  -Integrated Duo into Microsoft Office 365 as company's multi-factor authentication

• Implemented, managed and maintained client systems and devices, including Windows Servers, Windows 10/11 computers and Ubiquiti access points, switches and firewalls.

• Installed AD, Print and Files servers (Windows 2012 R2, 2016 and 2019) within VMware.
• Imaged and setup workstation and laptops with Windows 10 and 11.
• Assisted users with Exchange and O365 E-mail support.
• Setup VOIP phones utilizing Elevate product.
• Adopted and maintained over 1000+ Ubiquiti devices. Setup VLANs and wireless networks.

Managed IT consultants to resolve client issues. Assisted with troubleshooting, configuration and implementation for all servers and workstations.

• Established project objectives, specifications and schedules to achieve the designated targets.
• Helped team members design, develop solutions and test products for equipment such as Ubiquiti and Hyper V.
• Motivated team members to continuously improve performance and meet ambitious goals.
• Analyzed failures to locate the root cause of each issue, documented findings and developed potential solutions.
• Consulted with customers to understand their desires and suggest the best products to meet their needs.

Assisted dental and medical clients in troubleshooting application, hardware, desktop, and server administration issues.

• Configured client servers, workstations, printers, scanners and other equipment.
• Assisted with Cisco Meraki, Aerohive and Ubiquiti wireless troubleshooting.
• Configured client's ESXi Hypervisors.
• Used Connectwise to import all client technical documentation.

Responsible for managing and configuring Microsoft Windows Server 2003, 2008, 2012, Hyper-V, Exchange 2010, Active Directory, Group Policy, Server Backups, Windows 7 workstations, Macbooks, Chromebooks, iPads, and Aerohive wireless units.

• Configured and installed routers, switches and wireless controllers.
• Maintained company servers, computers, printers, cables and other equipment.
• Acted as primary contact for computer hardware and software problems, as well as network emergencies.
• Identified, reported and resolved network security violations.
• Drafted training materials and organized training sessions for new teachers.
• Managed application patches, data backup, security changes and network configuration.
• District Administrator role for the AZmerit, Arizona's standardized test.
• Obtained Level One IVP Security Clearance.