Matthew K. Minnick
Carrsville
Summary
I strive to find the best solutions when problems arise during resets. I try to look at all of the options and see which options will work effectively and be economical.
I feel that with my skill set, I can help this company grow and increase sales. Through improving our systems and streamlining our processes. The merchandising teams have one of the biggest impacts on the customer experience.
I want to help improve the merchandising team through improving standard operating procedures and better technology and tools.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Merchandise Service Team
Lowe’s
Suffolk
12.2018 - Current
- Read/review pog for project specifications, change layout of store product and merchandise, bay resets, work with a variety of tools to accomplish each task. Work to find the most efficient ways to do resets and when problem solving issues that may arise
Customer Service/Tool World
Lowe’s
Suffolk
03.2018 - 12.2018
- Provide customer service assistance in tool department, straighten merchandise, cut keys.
Customer Service/Sales/Writer/Website Design
Norfolk Stationery
Norfolk
04.2014 - 03.2018
- Assist customers in person and on the phone, provide price quotes, meet with sales reps, handle website design, write posts for website regarding new merchandise, assist with delivery of merchandise when necessary.
Customer Service/Deli Clerk
Harris Teeter
Portsmouth
10.2012 - 04.2014
- Assist deli customers, operate sub counter, take phone orders, clean all deli equipment/maintain a clean work area.
Customer Service/Sales Clerk
Sage Organics
Chesapeake
09.2011 - 10.2012
- Assist customers in person and on the phone, receive orders, stock store shelves, operate cash register.
Education
Culinary Arts - English, Math
Tidewater Community College
Portsmouth, VA12.2012
High School Diploma -
Western Branch High School
Chesapeake VA06.2011
Skills
- Excellent Research Skills
- Very Detail and Information Oriented
- Able to work independently
- Visual merchandising
- Excellent problem-solving skills
- Develop more efficient methods to complete resets and installing fixtures and signage
Certification
Auto Cad Certified, 2007
References
- Mary Baker, Previous Employer, 757-625-2511
- Nancy Byrd, Teacher/Former Neighbor, 757-483-0588
- Judie Doiron, Neighbor, 757-242-3286
Timeline
Merchandise Service Team
Lowe’s
12.2018 - Current
Customer Service/Tool World
Lowe’s
03.2018 - 12.2018
Customer Service/Sales/Writer/Website Design
Norfolk Stationery
04.2014 - 03.2018
Customer Service/Deli Clerk
Harris Teeter
10.2012 - 04.2014
Customer Service/Sales Clerk
Sage Organics
09.2011 - 10.2012
Culinary Arts - English, Math
Tidewater Community College
High School Diploma -
Western Branch High School
Similar Profiles
Genna BowlingGenna Bowling
Administrative Department Manager at Lowe’sAdministrative Department Manager at Lowe’s
Nick MeredithNick Meredith
Sales Associate at Lowe’sSales Associate at Lowe’s
Donna WeynandDonna Weynand
Operations Assistant Store Manager at Lowe’sOperations Assistant Store Manager at Lowe’s
Joseph TessierJoseph Tessier
Cashier/Loader at Lowe’sCashier/Loader at Lowe’s
Jessica HolmesJessica Holmes
Substitute Teacher at Suffolk Public SchoolsSubstitute Teacher at Suffolk Public Schools