Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
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Matthew Kobasic

Phoenix,AZ

Summary

Dynamic operations supervisor with a proven track record at Tforce Freight, excelling in logistics coordination and employee development. Recognized for implementing process improvements that enhanced efficiency and safety compliance. Adept at multitasking and fostering team growth, ensuring high standards in operations and customer satisfaction.

Overview

15
15
years of professional experience

Work History

Senior Field Operations Supervisor

Adopt-A-Highway
Phoenix, AZ
02.2025 - 07.2025
  • Supervised daily operations and ensured compliance with safety regulations.
  • Coordinated workforce schedules to optimize efficiency and productivity.
  • Implemented process improvements to enhance workflow and reduce downtime.
  • Maintained accurate records of field operations activities including time cards, invoices.
  • Resolved customer complaints in a timely manner by working closely with other departments.
  • Coached technicians on how to properly accomplish tasks.
  • Coordinated with other departments such as HR, Accounting, and IT when needed.

Rural Carrier Associate

USPS
Phoenix, AZ
04.2024 - 12.2024
  • Organized and separated over 5000 letters and 500 packages daily within multiple area codes.
  • Trained in large commercial deliveries and pickups, coordinating with over 20 businesses daily.
  • Delivered mail to over 5000 residents daily.
  • Operated multiple vehicles including two types of right side drive vehicles and two types of commercial trucks.
  • Collected monies for parcels and stamps and provided good to needing customers.

Line Cook

The Capital Grille
Phoenix, AZ
08.2023 - 07.2024
  • Prepped stations daily including cleaning, portioning, and baking goods for the day.
  • Learned entire menu and created new dishes for special private dinner parties.
  • Cultivated new amuse bouche tasting dishes for guests on a daily basis.
  • Earned employee of the quarter for hardwork and dedication.
  • Worked multiple stations when required due to short staffing.
  • Displayed efficient ability to multitask handling large private parties at once serving up to 300 guests at a single time and up to 1000 guests a shift.

Operations Supervisor

Tforce Freight
Phoenix, AZ
04.2012 - 08.2023
  • Supervised daily operations to ensure efficient freight handling and delivery processes.
  • Monitored performance metrics to identify areas for process improvement.
  • Managed inventory levels, ensuring timely replenishment of necessary supplies.
  • Implemented training programs to enhance team skills and knowledge in operations.
  • Developed schedules for staff to maintain adequate coverage during peak hours.
  • Ensured compliance with all safety regulations in the workplace.
  • Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
  • Resolved customer complaints in a timely manner to maintain customer satisfaction.
  • Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.

Supervisor

Apache Movers
Phoenix, AZ
01.2011 - 03.2012
  • Developed and implemented standard operating procedures to ensure efficient workflow.
  • Monitored staff performance and provided feedback for improvement.
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Prepared reports on operational performance metrics and presented them to management team.
  • Directed employees on how to use equipment properly and safely.
  • Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

High School Diploma -

Central High School
Phoenix, AZ
06.2010

Some College (No Degree) -

Arizona Culinary Institute
Scottsdale, AZ

Some College - Architecture

Arizona State University
Tempe, AZ

Skills

  • Operations Management
  • Employee Development
  • Safety Oversight
  • Task Delegation
  • Logistics Coordination
  • Project Management
  • Management
  • Staff Supervision
  • Multitasking
  • Culinary techniques
  • Food safety
  • Kitchen equipment operation
  • Recipe development

Languages

  • English, Native/Bilingual
  • Spanish, Full Professional

Languages

English
Native/ Bilingual
Spanish
Full Professional

Timeline

Senior Field Operations Supervisor

Adopt-A-Highway
02.2025 - 07.2025

Rural Carrier Associate

USPS
04.2024 - 12.2024

Line Cook

The Capital Grille
08.2023 - 07.2024

Operations Supervisor

Tforce Freight
04.2012 - 08.2023

Supervisor

Apache Movers
01.2011 - 03.2012

High School Diploma -

Central High School

Some College (No Degree) -

Arizona Culinary Institute

Some College - Architecture

Arizona State University