Matthew Koch
Minnetonka,MN
Summary
Highly motivated individual with a proven track record of success in fast paced work environments. Expertise in ensuring compliance with industry regulations and delivering exceptional customer service. Strong communication and problem-solving skills contribute to consistently achieving targets and exceeding client expectations.
Overview
11
11
years of professional experience
Work History
Senior Home Loan Processor
Wells Fargo
Minneapolis, MN
03.2018 - Current
- Evaluated complex mortgage applications across diverse borrower profiles, maintaining 100% compliance with federal and investor guidelines while minimizing risk and reducing error rates by 20%.
- Spearheaded pilot teams for process optimization initiatives, reducing loan processing cycle time by 25% and improving interdepartmental workflow efficiency, resulting in faster underwriting turnaround times.
- Collaborated with loan officers and third parties to manage 30-50 loan files concurrently, funding 15-20 loans per month and contributing to team ranking #1 in client satisfaction across East Coast region.
- Orchestrated document reviews (income, assets, credit) to enhance file accuracy and completeness, resulting in 20% decrease in underwriting conditions and fewer resubmissions.
Quality Assurance Auditor
Prime Therapeutics
Eagan, MN
06.2017 - 02.2018
- Facilitated executive-level communications to address quality concerns, resulting in enhanced client satisfaction and swift dispute resolution.
- Produced quality reports that identified deficiencies and outlined corrective actions to ensure compliance.
- Coordinated executive communications to resolve quality concerns, enhancing client satisfaction and expediting dispute resolution.
- Optimized testing methodologies through process improvements, achieving significant gains in audit efficiency.
Investment Database Analyst Intern
Galliard Capital Management
Minneapolis, MN
06.2015 - 08.2016
- Maintained comprehensive performance data for Fixed Income and Stable Value products, ensuring accurate reporting and analysis.
- Maintained performance data for a large range of Fixed Income and Stable Value products.
- Collaborated with department leaders to enhance understanding of market dynamics and investment processes, facilitating informed decision-making.
- Managed database security, development and access of input systems.
Education
Bachelor's degree - Finance
University of Minnesota-Twin Cities
Minneapolis, MNSkills
- Credit analysis
- Financial analysis
- Data Analysis
- Regulatory compliance
- Project management
- Client relationship management
- Stakeholder communication
- Team leadership
- Microsoft Office proficiency
- Critical thinking
- Written communication
- Client relations
Timeline
Senior Home Loan Processor
Wells Fargo
03.2018 - Current
Quality Assurance Auditor
Prime Therapeutics
06.2017 - 02.2018
Investment Database Analyst Intern
Galliard Capital Management
06.2015 - 08.2016
Bachelor's degree - Finance
University of Minnesota-Twin Cities