Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Matthew Kondrat

Derry,NH

Summary

Hardworking employee enthusiastic about learning customer relations field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.

Overview

2
2
years of professional experience

Work History

Retail Merchandiser

Bread Man LLC
Derry, United States
05.2021 - Current
  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Worked with managers and advertising directors to optimize promotions.
  • Increased monthly sales by 10%

Delivery Driver

Dowd Deliveries
Hooksett, NH
09.2020 - 05.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Fostered positive working relationships with regular customers.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Created and submitted delivery and DOT logs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Delivered to 140-200 customers daily

Catering Chef

Servomation
Fayetteville, NY
08.2019 - 02.2020
  • Met face-to-face with clients of diverse backgrounds to establish specific needs and considerations, designing unique garnishes, table settings and plate displays to suit each group's theme.
  • Conceptualized menus to account for dietary restrictions, food allergies and personal requests.
  • Ordered food items and supplies needed to fulfill catering jobs.
  • Addressed customer complaints with openness and proactivity, attending to concerns personally and offering creative solutions to uncharted problems with food availability, temperature and quantity.
  • Disciplined and dedicated to meeting high-quality standard
  • Reduced inventory waste by 8%
  • Established positive and lasting connections with clients

Education

Associate of Science - Environmental Science

Syracuse University
Syracuse, NY
05.2019

Skills

  • Customer Relationships
  • Data Entry
  • Customer and Call Response
  • Verbal and Written Communication
  • Persuasive Negotiation
  • Network development
  • Time Management
  • Interpersonal awareness

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky

Timeline

Retail Merchandiser

Bread Man LLC
05.2021 - Current

Delivery Driver

Dowd Deliveries
09.2020 - 05.2021

Catering Chef

Servomation
08.2019 - 02.2020

Associate of Science - Environmental Science

Syracuse University

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Matthew Kondrat