Open To Work
Olga Kopp
Rapid City,SD
Summary
Dynamic Mental Health Crisis Counselor with extensive experience at Pivot Point, skilled in crisis intervention and risk assessment. Proven ability to build therapeutic relationships and coordinate care effectively. Expertise in documentation compliance and safety planning, ensuring high-quality support for clients facing severe mental health challenges.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mental Health Crisis Counselor
Pivot Point, West River Mental Health
Rapid City, USA
06.2022 - Current
- Conducted crisis intervention, de-escalation, and risk assessments to ensure client safety and effective suicide prevention planning.
- Experienced in providing immediate phone and in-person crisis counseling, including 24/7 on-call response and follow-up care coordination.
- Display a compassionate, person-centered approach when working with clients experiencing stress, severe mental illness, trauma, and substance use disorders.
- Coordinated care with law enforcement, ER staff, and mental health professionals to enhance client support and service integration.
- Documented client interactions in EHR systems, ensuring compliance with HIPAA regulations for confidentiality and data integrity.
Mental Health Counselor
Torno Mediation & Mental Health Services
Rapid City, USA
12.2021 - 04.2024
- Facilitated evidence-based therapy for individuals, couples, and families, effectively addressing a range of issues including anxiety, depression, trauma, and life transitions.
- Cultivated strong therapeutic relationships through empathy, active listening, and a supportive, nonjudgmental approach that fostered client trust and engagement.
- Developed personalized, goal-oriented treatment plans using modalities such as CBT, DBT, SFT, mindfulness, and psychodynamic therapy.
- Adhered strictly to HIPAA regulations and the highest ethical standards in client care and recordkeeping.
- Oversaw caseload management, scheduling, billing, and documentation in private practice, ensuring compliance with regulatory standards and enhancing operational efficiency.
Mental Health Counselor
North Dakota State University Counseling Center
Fargo, USA
08.2020 - 05.2021
- Conducted intake assessments and provided ongoing therapy, ensuring adherence to best practices under licensed supervision.
- Established therapeutic rapport with diverse college-aged population, leveraging empathy and multicultural awareness to enhance engagement.
- Provided individual counseling sessions to support clients' mental health needs.
- Facilitated group therapy discussions to enhance peer support and interaction.
- Developed treatment plans tailored to clients' unique circumstances and goals.
Counselor
Northern Prairie Community Clinic
Grand Forks, USA
09.2019 - 12.2019
- Delivered therapy through art-based, play-based, CBT, SFT, and MI techniques to facilitate emotional expression and healing.
- Supported clients in managing panic, anxiety, depression, and trauma by providing psychoeducation and developing coping skills for improved mental resilience.
- Provided individual counseling sessions to clients facing mental health challenges.
- Developed and facilitated group therapy sessions for diverse populations.
- Conducted assessments to determine client needs and treatment plans.
Education
Master of Arts - Counseling Psychology and Community Services
University of North Dakota (UND)
Grand Forks, ND05-2021
Bachelor of International Relations -
Pacific National University (PNU)
Khabarovsk, Russia06-2016
Skills
- Crisis intervention
- Crisis management
- Risk assessment
- De-escalation
- Safety planning
- Suicide prevention
- Addiction support
- Homelessness assistance
- Sexual assault advocacy
- Therapeutic relationships
- Care coordination
- Mental health advocacy
- Documentation compliance
- SmartCare and Epic systems
- GSS and Medicat systems
- Titanium and Eleos platforms
- Kronos and SPSS software
- Microsoft Office
- Zoom meetings
- Crisis management
Professional Associations
- American Counseling Association (ACA), 09/19, 05/21
- American Psychological Association (APA), 09/19, 05/21
- National Rehabilitation Counseling Association, 01/20, 05/21
Technical And Language Skills
Smartcare, EPIC, Kronos, SPSS, GSS, Medicat, Titanium, Eleos, Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, Teams), Zoom, Fluent, Fluent, Intermediate, Beginner
Certification
- Licensed Professional Counselor (LPC), #20757, 11/30/26
- Qualified Mental Health Professional (QMHP), 06/29/29
- Nonviolent Crisis Intervention (CPI), 05/26
- CPR Certification, 03/26
- CITI Ethics Training (IRB Certified), UND, 01/20
Volunteer And Community Involvement
Firefighter Support Volunteer / Chaplain, DOTY Volunteer Fire Department, Rapid City, South Dakota, 06/24, Present, Work alongside EMS, firefighters, and law enforcement to ensure coordinated care., Provided emotional and spiritual support during emergencies and debriefings., Offer peer support and psychological first aid to first responders and affected families., Collaborates with fire teams during deployments and training., Assists in the counseling process during the post incident debrief with multiple firefighters.
Research And Project Experience
- Research Assistant, Behavioral Research Lab, University of North Dakota, Grand Forks, ND, 02/19, 04/19, Supported data collection and community trend analysis with ethical research practices., Collaborated on behavioral presentation examining social interaction patterns.
- Consultant, Supervision Theory Consultant Project, UND, Grand Forks, ND, Spring 2021, Designed needs assessment and conducted interviews to support outreach efforts for African-American students at NDSU Counseling Center., Implemented counseling skills when conducting interview with counseling center and university staff.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteOn-SiteHybridSalary Range
$55000/yr - $200000/yrTimeline
Mental Health Crisis Counselor
Pivot Point, West River Mental Health
06.2022 - Current
Mental Health Counselor
Torno Mediation & Mental Health Services
12.2021 - 04.2024
Mental Health Counselor
North Dakota State University Counseling Center
08.2020 - 05.2021
Counselor
Northern Prairie Community Clinic
09.2019 - 12.2019
Master of Arts - Counseling Psychology and Community Services
University of North Dakota (UND)
Bachelor of International Relations -
Pacific National University (PNU)