Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
33
33
years of professional experience
Work History
Correctional Lieutenant
Merrimack County Dept. Of Corrections
09.2003 - Current
Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
Coordinated emergency response efforts during critical incidents, ensuring effective communication among team members and adherence to protocol.
Conducted thorough investigations into incidents, ensuring proper documentation and follow-up actions were taken.
Evaluated staff performance regularly through observation and feedback sessions to support their professional development and maintain high levels of competence within the team.
Conducted regular inspections of the physical facilities within the unit, identifying any maintenance or safety concerns that required immediate attention.
Enhanced staff performance by providing ongoing training, guidance, and support to correctional officers under my supervision.
Assisted in the hiring process for new officers, participating in interviews and making recommendations based on candidate qualifications and fit with facility culture.
Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
Assisted in developing policies and procedures for the efficient operation of the facility, resulting in increased safety and security.
Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
Supervised 40+ employees and performance of tasks and managed 237 offenders.
Participated in development of correctional policies and procedures.
Completed daily work report sheets and delegated tasks to employees.
Letter Carrier
United States Postal Service, USPS
02.2003 - 08.2003
Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
Staff Sergeant
United States Army
02.1992 - 02.2003
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
High School Diploma -
Winnisquam Regional High School
Tilton, NH
06-1991
Skills
Mental health awareness
Incident investigation
Security protocols
Suicide prevention
De-escalation techniques
Policy enforcement
Crisis management
Defensive tactics
Crisis intervention training
Employee coaching
Counseling techniques
Officer training
Staff supervision
Timeline
Correctional Lieutenant
Merrimack County Dept. Of Corrections
09.2003 - Current
Letter Carrier
United States Postal Service, USPS
02.2003 - 08.2003
Staff Sergeant
United States Army
02.1992 - 02.2003
High School Diploma -
Winnisquam Regional High School
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