Matthew Lamb
Grand Forks
Summary
Accomplished military veteran with over twenty years of operational success, seeking to transition into a part-time claims adjusting role, eventually moving to full-time. Proven expertise in problem-solving and critical thinking enhances the ability to assist insured customers in securing fair compensation during claims processes. Committed to service excellence with a strong desire to gain experience in crop, property, and auto claims.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Operations Officer
United States Air Force
Grand Forks
07.2002 - Current
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Created training programs for personnel in preparation for full spectrum of operations.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Maintained relationships with key stakeholders including customers, suppliers, partners.
Education
MBA - Business Administration
University of Mary
Bismarck, ND01-2021
Bachelor of Science - Operations Management
Southwestern College
Winfield, KS05-2010
Skills
- Project management
- Data analysis
- Financial planning
- Regulatory compliance
- Supply chain management
- Customer relationship management
Certification
- FL All-Lines certified
- CompTia Security+
Affiliations
- Fishing, hunting, and anything outdoors
- Youth Sports
- Entrepreneurship
Accomplishments
- Air and Space Meritorious Service Medal
- Joint Service Commendation Medal
Timeline
Operations Officer
United States Air Force
07.2002 - Current
MBA - Business Administration
University of Mary
Bachelor of Science - Operations Management
Southwestern College