Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Matthew Lazo

Brooklyn,New York

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

1
1
year of professional experience

Work History

Drink Maker

Crepe Factory
01.2024 - Current
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.

Dog Walker

Celia Orozco
01.2023 - 01.2024
  • Monitored animal behavior to keep owners informed on progress and any issues.
  • Provided dog with water for adequate hydration on longer walks.
  • Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
  • Monitored health of pets during walks, reporting any concerns or changes in behavior to owners promptly.

Education

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice of The City University of New York
New York, NY
05.2027

Skills

  • Telephone Etiquette

  • Customer Service

  • Fast Learner

  • Fluency in Spanish

Languages

Spanish
Full Professional

Timeline

Drink Maker

Crepe Factory
01.2024 - Current

Dog Walker

Celia Orozco
01.2023 - 01.2024

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice of The City University of New York

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Matthew Lazo