Matthew Ledet
Aurora,CO
Summary
Investigations-focused operations leader with 14+ years of experience across law enforcement, retail loss prevention, and security operations. Proven ability to conduct internal and external investigations, analyze risk trends, and partner with leadership to reduce loss and improve performance. Strong background in CCTV surveillance, suspect engagement, and multi-site risk management.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Aurora911
Aurora, CO
01.2021 - Current
- Lead daily operations supervising 60+ personnel in a high-volume public safety environment
- Analyze trends and identify operational risks to improve performance and accountability
- Coordinate with law enforcement and partner agencies on high-priority incidents and investigations
- Conduct incident reviews and ensure compliance with policies and procedures
Communications Training Officer (CTO)
Aurora911
Aurora, CO
01.2012 - Current
- Develop and implement structured training programs in high-pressure environments
- Evaluate performance and coach employees to improve decision-making and compliance
- Identify operational gaps and implement improvements to strengthen team performance
Security Consultant
Protection One
01.2011 - 01.2012
- Conducted security assessments and identified vulnerabilities in residential and commercial environments
- Designed CCTV, alarm, and intrusion detection solutions
- Coordinated installations and ensured system readiness
Armed Messenger Guard
Brinks Inc.
01.2010 - 01.2011
- Safeguarded and transported high-value assets under strict chain-of-custody protocols
- Identified risks and ensured compliance with security procedures
- Operated in high-risk environments requiring situational awareness
Lead Security Officer
Healthcare Security Services
01.2009 - 01.2010
- Maintained safety in a hospital environment and responded to incidents involving theft and security risks
- Collaborated with clinical staff and enforced security protocols
- Utilized de-escalation techniques in high-risk situations
Patrol Deputy
East Baton Rouge Sheriff's Office
Baton Rouge, LA
01.2005 - 01.2009
- Conducted investigations involving theft, fraud, and public safety incidents
- Performed off-duty retail loss prevention assignments using CCTV to identify internal and external theft
- Engaged suspects and coordinated with store leadership and law enforcement
Education
Master of Arts - Management
American Military University
Charles Town, WV08-2019
Bachelor of Arts - Criminal Justice
American Military University
Charles Town, WV08-2015
Skills
- Internal & External Investigations
- Retail Loss Prevention & Shrink Reduction
- CCTV Surveillance & Monitoring
- Interviewing & Suspect Engagement
- Risk Assessment & Compliance
- Law Enforcement Coordination
- Incident Response & Documentation
- KPI Analysis & Reporting
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
Accomplishments
July Hero of the Month Award (Assisted with capturing Car Jacking suspects.)
Certification
- Capital Area Regional Training Academy – East Baton Rouge Sheriff's Office (2005)
- Concealed Carry Weapon (CCW) – Colorado
- CPR/AED Certified (Valid through 04/18/2027)
- Crisis Intervention Training (CIT)
- NCIC/CCIC Certified
Timeline
Operations Supervisor
Aurora911
01.2021 - Current
Communications Training Officer (CTO)
Aurora911
01.2012 - Current
Security Consultant
Protection One
01.2011 - 01.2012
Armed Messenger Guard
Brinks Inc.
01.2010 - 01.2011
Lead Security Officer
Healthcare Security Services
01.2009 - 01.2010
Patrol Deputy
East Baton Rouge Sheriff's Office
01.2005 - 01.2009
Master of Arts - Management
American Military University
Bachelor of Arts - Criminal Justice
American Military University